Executive Assistant Manager

P E R S O N A L S T A T E M E N T

Enterprising Senior Executive Administrator with 7 years of experience. Expert in strategic planning, organisation and providing comprehensive support to company leaders. Goal-oriented with an ability to meet long-term goals through daily organisation. Dedicated to excellent customer service, client satisfaction and team communication. Successful Executive Assistant, skilled at training new administrative professionals, supporting program needs and managing projects with little oversight. Able to review and improve processes for continuous improvement in office operations.

Consulting Director/EA

Prospering Pty Ltd

Jan 2018 - Current

As Consulting Director & Senior Executive Assistant my responsibilities included:

• Provide recommendations on business process improvements and best practices.

• Collaborated with clients to develop and shape budgets, processes, business intelligence and strategies

• Understand business challenges and translate them into process/technical solutions.

• Developed highly-efficient virtual teams with focus on productivity, accuracy & quality, whilst delivering ongoing coaching and motivation.

• Facilitate process development initiatives to achieve business goals.

• Identify opportunities for improved operational performance at the organizational level.

• Conduct business assessments and deliver recommendations for improvements.

• Provide consultation to management and leaders for operational effectiveness.

• Assist in development of project plan and schedule to achieve project goals.

• Identify and resolve business risks/issues in a timely manner.

• Manage multiple schedules & emails concurrently.

• Remotely mentor & supervise client’s staff.

• Office Management

• Act as point of contact for senior clients.

• Internal and external senior stakeholder engagement

• Provide high level executive and administrative support. Executive Assistant to CEO

MailGuard Pty Ltd

May 2017 – Dec 2017

As Executive Assistant to CEO of MailGuard, my responsibilities included:

• Executive support to CEO & direct reports when required.

• Manage administrative 3 support staff.

• Manage and build key stakeholder relationships.

• Daily strategic planning & direction meetings with CEO.

• Maintained CEO’s calendar ensuring appropriate preparation for daily activities: scheduling, meeting coordination, interviews, appointments, events and other similar activities.

• Created and handled presentations, complex reports, confidential correspondence and files.

• Screened phone calls, emails, mail and visitors; routed and resolved any information requests.

• Provided Board support through preparation of materials, documenting minutes and other tasks as required.

• Expense reconciliation.

• Managed two additional companies on behalf of CEO. C O N T A C T

*******.*******@*******.***

Boronia, VIC, Australia, 3155

www.prospering.com.au

S K I L L S

Jacinta Woolley

045*-***-*** C U R R I C U L U M V I T A E

W O R K E X P E R I E N C E

Advanced proficiency using MS

Office Suite including, Word,

Excel, Outlook, OneNote, Visio

PowerPoint, Publisher, Access

and more. Type 75 WPM

Use of Adobe Creative Cloud

software including Photoshop,

InDesign, Illustrator and more

Expert using QuickBooks,

MYOB, Xero.

Proficiency utilizing G Suite

(Gmail, Calendars, Docs, Sheets,

Google+, Forms, Slides, Drive,

Cloud) and more.

Additional experienced using

SafesForce, Asana, Slack, Skype,

Telegram, Trello, WebEx, ERP

Software – SAP & Oracle

Complete Social media

management capabilities,

Facebook, Twitter, LinkedIn,

Instagram.

Confident, organised & detail oriented

Exceptional verbal and written

communication skills

Develop, build & strengthen internal

& external key stakeholder

relationships

Forward thinker

Leadership qualities

Accountancy knowledge

Good judgement

Interpersonal skills

S T R E N G T H S

jacintawoolley

W O R K E X P E R I E N C E ( c o n t i n u e d )

Executive Assistant to CEO

Wilson Security

Dec 2016 – May 2017

• Supported CEO with daily operational functions and support.

• Managed a team of 2 administration staff.

• Approved all leave requests as well as travel requests for leadership staff Australia wide

• Trained and inducted new and existing staff.

• Maintained inbox & calendar on Outlook.

• Accountable for all other administrative functions, including preparing correspondence, memos, and organizational charts, tracking spreadsheets using Microsoft Excel and Access, arranging meetings, conference rooms.

• Reconciled credit card transactions and process expenses. Prepared and tracked expense reports.

Accounts Manager

Sunbury United Sporting Club

Executive Assistant & Office Manager

Elite Crossings Pty Ltd

Jan 2016 – Dec 2016

Jan 2011 – Dec 2015

• Performed secretarial functions in terms of - preparing agenda for the meeting, taking dictation and generating error free letters, fixing & scheduling appointments for the Director.

• Regular attendance to internal & external stakeholder meetings on behalf of Director

• Recruited, hired, trained and supervised all new employees

• Assisted the Senior Management in day-to-day work and maintaining all the personal records

• Oversaw & managed the correspondence with other departments/external agencies.

• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.

• Managed the transfer of company financial information from QuickBooks to Xero whilst maintaining accurate processing & verification for over 2000 monthly invoices.

E D U C A T I O N

Diploma in Financial Services

RG 146 (2019)

Bachelor of Business (Acc)

Swinburne University – Remotely

Business Administration

Certificate III & IV

Advanced Social Media & Strategy

Net 101

Customer Contact

Certificate II & III

Victorian Gaming License

RSA, RSG & TAB Basics (VIC)

P R O F E S S I O N A L M E M B E R S H I P S

• Member of the International Association of Administrative Professionals (IAAP)

• Member of the Australasian Society of Association Executives (AuSAE)

• Member of the Executive Assistant Network (EAN)

• Member of the International Virtual Assistants Association (IVAA)

• Member of the Executive PA

• Health & fitness

• Socializing

• Learning

• Cooking

“Jacinta possess excellent

communication and management skills

that quickly gained respect from fellow

colleagues. The work she produces is

accurate, on-time and of the highest

standard. In addition to her role, Jacinta

quickly developed new skills which are

due primarily to her ability to quickly

comprehend difficult tasks.

Subsequently, annual marketing and

accounting actuals were just over 50%

less than budgeted across the two

business”, saving my business’s over

$130,000.00 per year.”.

“It is my belief that the qualities Jacinta

possess would make her an outstanding

addition to any company, knowing that

she will bring a high level of

professionalism, integrity and leadership.

S. N Director

Elite Crossings & Good Times Co.

Venue Manager – Part-t ime

Ballcourt Hotel, Valley Cellar Doors, Thirsty Camel Liquor 2014 - 2016

Accounts Manager (AP/AR)

Gainsville Fine Furniture

Legal Secretary/Law Clerk

Effective Service Paralegal

2011 - 2012

2009 - 2011

Law Clerk

O T H E R R O L E S ( c o n t i n u e d )

• Responsible for all accounting work, maintaining accuracy in recordings of financial transactions, statutory compliances and general administration.

• Prepared & monitored statutory books of accounts, bank reconciliation as well as financial statements including Trial Balance, Profit & Loss Account, Accounts Payables and Receivables Statements and Balance Sheets.

• Managed monthly payroll process and payment for bi-weekly and monthly timesheets and final settlements.

• Developed and implemented safe work and best practice procedures for staff.

H O B B I E S & I N T E R E S T S

References available upon request

Contact this candidate