Mental Health Front Desk

-Ebony Burton Phone: 845-***-****

* ****** ****** ***:C Middletown, NY 10940 Email: ********@*****.***

Objective:

Detail oriented professional demonstrating 11+ years of the ability to administer complete strength based restorative services and client advocacy. A trusted employee seeking to pursue a highly rewarding career in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

Professional Experience:

HONOR Middletown NY, 10940

Resident Counselor July 2004- Present

Responsibilities:

Set and contribute to a safe, dignified and orderly atmosphere by enforcing program rules in accordance with HONOR policies and procedures

Model and facilitate appropriate behavior for clients in terms of daily living skills, self-care, personal interaction, social relationships, and constructive time management

Respond appropriately to emergencies; including contacting appropriate staff and interacting with police, fire, and medical personnel as needed

Effectively communicate necessary information to all supervisors, staff, and shifts as appropriate

Provide front desk and other reception duties in a professional and courteous manner; relay timely and accurate messages to clients and staff

Interact with clients to share information, provide supplies, and facilitate interventions as necessary

Maintain appropriate professional boundaries with clients and staff; respond to client requests in a professional and courteous manner; and maintain client confidentiality

Monitor residents’ medication, refills, documentation of medications and changes

Perform daily cleaning duties as needed, including but not limited to assisting in preparing units for incoming families, routine upkeep and cleaning of the facility

Complete and maintain required handwritten and computer-based records, files, correspondence, and statistics in a timely, clear and thorough, accurate, and legible manner

Education:

Orange County Community College (SUNY Orange)

Phlebotomy- Successfully completed program December 2017

Middletown High School High School Graduate

Middletown, NY 10940 Year 2000

Skills and Certificates:

Standard First Aid and CPR Certified

Mental Health First Aid Certified

Narcan Certified

Dual Diagnosis Specialist

1 Sweezy Avenue Apartment C Middletown, NY 10940

Contact this candidate