Service Representative Customer

PROFESSIONAL SUMMARY

I’m an intelligent, hard working young man who has found success working freelance. I know the importance of security, safety, and having a contingency plan. I’m looking for long term, steady employment which allows me the opportunity to use my knowledge and skills in an area in which I have both interest and talent. I have a passion for learning and helping others learn, especially in the realm of technology and technological advancement which is at the forefront of the current business world.

SKILLS

Knowledgeable in multiple operating systems

Keen eye for design

Computer and network security

Detail oriented

Networking experience – physical and digital

Helpful and friendly

WORK HISTORY

Freelance Computer Repair

Computer Technician Jan 2005 – Current

Home computer repair, network set up, technical support, and graphical design

PowerNet Global – Fairfield, OH

Customer Service Representative Dec 2012 – Feb 2013

Call Center CSR - answering general information and technical support questions, modifying accounts, canceling orders

Dell Computer Repair – Kenwood, OH

Customer Service Representative Nov 2011 – June 2012

Retail sales of desktop and laptop computers, and additional software sales. Hardware and software technical support

Radio Shack, Inc – Pittsburgh, PA

Customer Service Representative Aug 2008 – June 2009

Retail sales of electronics and accessories - phones, speakers, televisions, audio cables, video cables

ACCOMPLISHMENTS

Scholastic Art Award winning logo

Responsible for creative design on Amelia High School's logo

Key coordinator of computer lab network at Amelia High School

References available upon request

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