Receptionist

Curriculum Vitae – Patience Lerato Mathabathe

Date of birth: 06 February 1994 Email: ac5cce@r.postjobfree.com Mobile: 078-***-**** Address: 20165 Moshweou Street Ext7 Kwa-Thema Springs 1575 Gauteng PROFILE

I am a 24 year old ambitious female who is prepared to achieve the desired goals of the Job description. Allow me to emphasize that I am a hard worker, dedicated, confident, trustworthy and always looking for a challenge to enhance my skills and knowledge. I have good communication skills and can interact very well with people. I have since developed my desire in the hospitality industry to empower more knowledge. I am able to work different kinds of shifts and under pressure. I can speak isizulu and English fluently.

EDUCATIONAL BACKGROUND

Year: 2016-2017

Course: Hospitality and Catering Services

Qualification: N4 – N6

Institution: Ekurhuleni East College

Year: 2012

Qualification: Matric

Institution: East Rand School of the Arts

WORK EXPERIENCE

01 September 2017 – 28 February 2018: Intern at AirChefs. RECEPTION ASSISTANT

• Welcome visitors by greeting them, in person or on the telephone; answering and referring inquiries.

• Direct visitors by maintaining employee and department directories, giving instructions.

• Maintain safe and clean reception area by complying with procedures, rules, and regulations.

• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Contribute to team effort by accomplishing related results as needed. FUNCTION ATTENDANT

• Ensure excellent and professional client service at all times

• Set up and reset specific conference & function activities as directed

• Undertake general waiting service duties of food and beverages

• Communicate and liase with team members, kitchen and other areas of operation

• Any other duties as required and outlined by the function coordinator CASHIER

• Receive payments by cash, credit cards and vouchers

• Issue receipts, refunds and change due to customers

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change

• Greet customers entering the establishment and thank them after their purchase

• Weigh items sold by weight in order to determine prices

• Cash up and end the day at the end of the shift

COOK

• Maintain high standards of hygiene

• Prepare ingredients to use in cooking

• Cook food in various utensils and grillers

• Check food while cooking to stir or turn

• Ensure all food and other items are stored correctly FOOD SERVICE ASSISTANT

• Preparing and delivering food to customers per their request

• Prepare food items by ensuring both quality and quantity

• Prepare and assemble portions in accordance to the menu

• Store food in an appropriate manner

• Ensure cleanliness of kitchen by following sanitation guidelines RECEIVING CLERK

• Receive stock and sign paperwork upon receipt

• Inspect contents to ensure they are undamaged

• Verify packages according to order and invoices

• Maintain accurate records and assist in inventing control

• Order stock, capture it upon arrival and record the use of it on a daily basis 01 November 2013 – 14 December 2015: Deli Assistant at Checkers Hyper

• Preparing customer orders and packaging foods

• Preparing, packaging, weighing and pricing items for display cases

• Before the deli opens, prepare the foods sold throughout the day, such as a wide variety of salads and slicing of cold meats

• Maintain excellent customer service

• Fulfill special orders, offer samples, recommend products to customers, relate the ingredients in dishes and direct people to other parts of the store

• Maintaining of cleanliness and good hygiene at all times SKILLS AND COMPETENCIES

• Punctual

• Organised

• Disciplined

• Service excellence

• Hard working

• Can work with a team

• Good communication skills

• Have leadership and organisational skills

• Computing Skills (Microsoft word, Excel)

• Flexible and Competent

SKILLS DEVELOPMENT

• IEFA Training: First Aid Level 1 (2016)

• IEFA Training: Fire Training 1 (2016)

REFERENCE

Name: Mr Sboniso Thabethe

Designation: Programme Director & Lecturer at Ekurhuleni East College Contact number: 011-***-****/ 063-***-****

Name: Mrs Rebecca Shayi

Designation: Shift Manager at AirChefs ( Airways Park Canteen) Contact Number: 083-***-****

Name: Ms Ignitia Ngcobo

Designation: Deli Supervisor at Checkers Hyper

Contact Number: 078-***-****

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