Project Manager Scrum Master

Ronda C. Foland

Qualifications

I am passionate about agile and being a servant leader. I have an intellectual curiosity with a positive approach. I’m a well-organized high energy facilitator with excellent verbal and written communication skills. I easily identify gaps, risks and areas of improvement. And as a self-directed professional I encourage innovation, retrospect and improvement. I encourage teams to maintain velocity and become self-organized. I have experience developing advanced enterprise systems, coaching, planning, documenting, analyzing, problem solving, designing, validations, engineering operations, requirements and agile methodologies.

Skills

MS Office (Word, Excel, Project, Power Point, Access) Visio, SharePoint, 70 wpm

Agile Methodology, CSM - Certified Scrum Master (sprint planning/groom backlog, retrospect, user stories, story workshops)

Excellent collaboration with customer -High interest in customer satisfaction and improving the customer experience

JIRA/Confluence, Quality Center, Rational Clear Quest, TFS Team Foundation Server, Team Companion, Rational Suite, Selenium

Strong Product Owner & Business Analyst, Risk Management, Problem-Solver, Self-Starter, Enthusiastic, Quick Learner, Hiring

Strong writing and technical background with the ability to develop the customer/company vision while being innovative.

Professional experience March 2017 – Present

Studied and received Certification as Scrum Master

Currently studying for CSPO – Certified Scrum Product Owner

cFive Solutions Feb 2016 – Feb 2017

Project Manager/Scrum Master/Sr. Business Analyst

Interpret functional requirements, created scope and designated designs.

Collaborative communication across all team.

Create new product features, user stories, test plans, user acceptance, and architecture discussions.

Ensure project requirements clearly documented and understood by stakeholders and IT cross functional resources.

Managed multiple tasks with Developers regarding customer enhancement requests for Cloud/Web Based/Mobile apps

Facilitated scrum meetings, lead 2 Week Sprints - average 25-40 JIRA tickets per Sprint.

Remove roadblocks impediments, and facilitated retrospect (lessons learned) meetings.

Maintain Sprint health, via issue escalation and roadblock resolution. Minimize mid-sprint surprises.

Lead high level communication and coordination with teams to document, analyze and translate functional business requirements into project specifications.

Ensure the highest level of project collaboration and transparency. Managed sprint planning, update backlog, estimating, story points, and sprint reviews demos.

Process improvement –Integrated PCVS Tracking 2000+ backlog tickets moved into JIRA Sprints. Risk Assessment

Transparency. Responsible for communicating UAT, Demos, Instructor-led training and documenting T3

First American Title Company Jun 2013 – May 2015

Project Manager/Scrum Master/Sr. Business Analyst

Designed, implemented & deployed FA Rate Calculator software application via JIRA agile methods.

Responsible for analyzing requirements, performing configurations, coordinating testing activities and deployments.

Maintain ongoing production support lifecycle while simultaneously working on multiple small/large scale technical projects/applications. Completed QA Validations and set deployment schedules.

Create user stories, validate, execute enhancement requests, demo user acceptance via JIRA

Developed project scope, prioritized product backlog & designated designs for our Web based application

Updated project requirements, all related workflows, project documentation and diagrams were archived.

Lead and assist in planning, collaborating with technical teams on defects and enhancements, documenting high-level & detailed designs, XML review, and coding implementation. SQL Queries etc.

Managed UAT with Stakeholders for multiple tasks and adhered to project schedules.

Coordinated approval and deployment of build releases to Production.

Fidelity National Financial - NextAce Nov 2010 – May 2013

Project Manager/Product Owner

Experience with company’s Title Edge & Title Editor applications, IT/business processes, and operating systems at a level necessary to access the risks. Mentoring team in a positive light. Risk Assessment/Management.

Collaborate with multiple teams on defects/enhancements to ensure better usability and user experience.

Utilizing agile approach, working with Stakeholders to set the direction of the SDLC systems development life cycle process and improvement activities in order to increase our customer’s satisfaction and business value.

Access and Review data from Court Records, Tax Records, Starters, Credit, and MLS Appraisal documentation for OCR input.

Academy Advisor (Coach) and WebEx Specialist. Developed online webinars eLearning for T3 -Train the Trainer.

Creation of Marketing Tools and Social Media design and content.

Responsible for sprint planning, prioritized product backlog and coordinating scrum team 8 members

Collaborate on all aspects of the product certification related to the Data Trace, Title Point (title chains, tax searches, deeds of trust, etc) OCR, Title & Escrow processing & Real Estate valuation.

Fidelity National Management Services, Inc. Jan 1998 – Nov 2010

Project Manager/Scrum Master

Managed multiple applications -EDMS (Electronic Document Management Systems) SIMON & NGS

Gave performance evaluations to 8 direct reports. Responsible for the hiring resources & performance reviews.

Daily tracking of projects using Test Director/Clear Quest/Team Foundation Server- TFS.

Develop Project scope for both software systems, provide level of effort estimation based on SOW

Highly adaptable to change. I have excellent cross functional team and customer relationships

Continuous design improvements, create, shared, reviewed, implement, validated with Stakeholders & Team.

Coordinated mapping of Data Migration of 10,000 tickets from Test Director to Clear Quest.

Software platforms varied: for internet/e-Commerce solutions Java, C# and .NET technologies were employed, middle-tiers utilized IBM WebSphere and the backend ran on DB2, and Oracle.

Joint cost/benefit analysis with IT Director to develop budget plan and track expenses to ensure the budget goals are maintained for project resources. Budget management

Sr. Business Analyst

Daily design review with Stakeholders & Title Administration for NGS & SIMON creating Business Requirements

Daily Scrum (stakeholders, project managers, dev team, quality assurance & document team)

Created Statement of Work, scope changes, project tasks, schedule updates, UAT and regression validation.

Sr. Quality Analyst

Research, review and test validate Business Requirements.

Created over 10,000 test cases, validate test cases and test scripts, performance, and regression.

Risk Assessments, Team Lead planning, coordinating, communicating, reporting and decision making.

Identify recruited resources for 1500 complex Escrow & Title Document tests on Application serving over 6,000 users.

Install Coordinator/Quality Assurance/Lead Trainer

Created/validated change requirements/enhancements for SIMON Application. Coaching & Training entire team.

Installations, technical support, and troubleshoot expert, and supported application admin

Data Cleansing during deployments. Corrections of corrupted data, modifying or deletion when necessary.

Trained over 200 employees/customers on SIMON. WebEx, GoToMeeting, Demos, UAT, DB2, DB3, Toad, SQL

Implemented deployments, installations, updated backlog, release notes, user guides and eLearning scripts

EDUCATION

Fullerton Community College Associates -Business/Management

Santiago Canyon College Microsoft Access/Project Review

Grand Canyon University Bachelors – In Progress - Online

LCI – PM Leadership Courses Management/Leadership Courses

Certified Scrum Master October 2017 #594942 - (CSM)

CSPO Certified Scrum Product Owner Scheduled (May 2018) – In Progress

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