Customer Service Representative
Resume:
Cynthia Robb
New Castle, DE
ac4mr3@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ARC, SRS INC - Cherry Hill, NJ
September 2016 to November 2017
Processed loan applications
Maintained high level workload in a fast paced environment Maintained customer confidential information
Maintained large volume of customer calls in a friendly and courtesy manner Consistently met performance benchmarks
Maintained a daily and weekly quota
Completed supporting paperwork and data entry as required Customer Service Representative
Berkley Solutions Inc. - Wilmington, DE
October 2007 to January 2016
Processed loan applications
Maintained customer confidenential information
Reviewed customer banking information
Maintained high volume workload in a fast paced environment Consistently met performance benchmarks
Maintained a daily and weekly quota
Education
Associate in Elementary Education
Wilmington College - New Castle, DE
September 1995 to June 1998
Skills
Strong communication and negotiation skills. Ability to work under pressure. Decision making, time management, self-motivation, ability to multitask. (10+ years)
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