Network Administrator

JULIE LOLLIS

ac4b0f@r.postjobfree.com 215-***-****

EDUCATION

University of Pennsylvania – College of Arts and Sciences Philadelphia, PA; December 2013

Bachelor of Arts in Ancient History and Anthropology

SKILLS

Web Development Administration: Microsoft Server 2016, 2012, 2008, Active Directory, Group Policy, VPN, Exchange 2013, Office 365, virtualization and backup solutions, Linux (Ubuntu Server, Debian)

Systems Administration: Microsoft Server 2016, 2012, 2008, Active Directory, Group Policy, VPN, Exchange 2013, Office 365, virtualization and backup solutions, Linux (Ubuntu Server, Debian)

Scripting/Programming: Python, PowerShell, Bash, JavaScript, PHP, HTML5 and CSS3

Networking and Security: Cisco, SonicWALL, Meraki technologies; PCI audit experience, Linux Security Tools (Kali, Parrot Security)

EXPERIENCE

Summerwood – Network Administrator West Conshohocken, PA; April 2016 – present

• Responsible for network consisting of approximately 1,500 users at corporate office and 120 remote locations, using 25 Windows servers, 5 Microsoft SQL servers, 2 Exchange Servers, 150 Cisco switches, 120 SonicWALL firewalls and 130 Meraki access points

• Administer Microsoft Server 2012 R2, 2012, 2008 and Microsoft Exchange Server 2013

• Deployment, installation, troubleshooting, and repair of hardware (servers, workstation, mobile devices and tablets) and software.

• Provide technical support for Microsoft Dynamics GP (Great Plains) for accounting team

• Maintain secure network in compliance with PCI standards, utilizing Cisco routers, Dell SonicWALL firewalls and Meraki wireless access points

• Provide mobile device management for remote iPads, iPhones and PCs using Meraki Systems Manager

• Monitor backup and perform disaster recovery tests on servers and systems

• Write Python and PowerShell scripts to automate daily tasks, website development for company websites resulting in improved user experience and efficiency

• Coordinate field technician team

Finance of America (Robert Half) – Desktop Support Analyst Horsham, PA; July 2015 – April 2016

Utilize Active Directory for account administration and support of 4000 plus users in a Windows Server 2012 R2, Office 365, Cisco and MPLS VPN environment, during a period of expansion in which company acquired three mortgage lending companies

Office 365 migration and support; imaging and configuring laptops and desktops

Troubleshoot hardware and software issues

Configure Polycom IP phones and setup eFax service for users

Track company assets by keeping inventory systems up-to-date

Write knowledge base articles for end users and technicians

Remote support using Dameware and TeamViewer

Ticketing systems: Kayako, ServiceNow

My Alarm Center – IT Specialist Newtown Square, PA; July 2014 – April 2015

Provide technical assistance to staff of 600 and install, upgrade, maintain, and troubleshoot hardware, software and IT related solutions in a Windows Server 2008/2003, Citrix, OS X Server, Cisco and Meraki environment

Built out and repaired 14 Linux Ubuntu workstations from non-working machines and spare parts in corporate training room to meet needs within budget; project involved hardware repair, reinstallation of the operating system and additional software

Create and manage accounts in Microsoft Exchange and Active Directory

Maintain Apple MDM (Profile Manager) for management of approximately 100 company iPads and iPhones

Ordering and asset management for all company-issued Apple equipment

Provide technical training to end users, write knowledge base articles for users and technical support staff

Previous Experience:

Better Barns – Office Manager Noble, OK; January 2011 – November 2012

Website Designer (Consultant) Norman, OK; 2010 – 2012

American Iranian Council – Website and Office Support Princeton, NJ; 2007 – 2009

Spectrum Security Services – Consultant ` San Diego, CA 2006 – 2008

University of Pennsylvania – IT Support and Research Assistant Philadelphia, PA 2002 – 2004

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