CEO, Sr Level Leadership, Operations Management, Customer Relations

Richard McArdle

Monument, Colorado linkedin.com/in/richard-mcardle-185b0611

ac41ar@r.postjobfree.com 214-***-****

C-Level Operations Management Executive recognized by both industry and federal government, well-versed in all facets of launching and running a multimillion-dollar startup organization including Human Resources and Financial Management

Professional Profile

Comprehensive expertise in Commercial Freight Transportation, Brokerage, Logistics, Inventory Control, and Warehousing, as well as Business Development consistently adhering to all corporate quality and safety standards and governmental regulations.

Recognized as a Top Performer in the Transportation Industry by Landstar Systems Holding.

Successful Entrepreneur a hard-working safety-committed trucker who launched and built a startup business to nearly $3 million in annual revenues in under six years Personally secured financing, began with one truck and grew to a fleet of 17 with a team of 23 drivers

Effectively managed crew over great distances to a stellar safety record Built reputation for providing top of the line equipment and highly qualified employees who care.

Noted as a highly intuitive trailblazer for demonstrating honesty, integrity, openness and pride in an industry with a poor reputation.

Two-time recipient of US Department of Justice Trailblazer Award for exemplary service above and beyond during time in law enforcement. Sole Honor Graduate in agency’s Federal Law Enforcement Training Center, consistently rated in top 5% of all measured requirements.

Reputation for ability to gauge an unfamiliar trucking company’s operational fitness, identify areas of weakness and make the changes that facilitate profitability and growth, as well as intuiting what it would take to integrate potential acquisitions.

Respected builder of goal- and safety-oriented teams of warehouse and administrative staff and drivers, focused on maintaining tight schedules, strictly adhering to quality and safety guidelines, and delivering the highest levels of customer service.

Readily build and maintain lasting relationships with all types of professionals and clients including freight agents, vendors and suppliers, as well as support staff.

Developed and maintained a safety program credited with a record of 10+ million trucking miles with only four accidents all non-preventable, non-chargeable and no-fault as in every case our trucks were parked and struck by other vehicles achieving on-time delivery of over 1,000 shipments without a single customer claim for damages or non-fulfillment of contract.

Managed 90 or more dock & supervisory personnel on a daily basis without a single reportable safety incident with UPS Freight, for whom took the lead in promoting and maintaining a safety-first culture.

Directed dock operations that efficiently moved over $200 million in freight daily for two employers, Central Freight Lines and UPS Freight.

Successfully negotiated a purchase contract worth $2 million.

Exceptional multitasking skills and an ethic of hard work, dedicating as many as 16 hours a day, 7 days a week, coming in early, staying late giving everything I have to the business.

Highlights

Led successful launch of an irregular route carrier into a progressively growing multimillion-dollar Trucking and Freight Brokerage organization and generated $2.9M in annual revenues [Continuous Motion Enterprises - CME]

Profitably delivered over 450 million tons of freight for hundreds of clients throughout the contiguous United States and Canada

Managed rolling assets valued at approx. $3 million

Led negotiations with 135+ agents for brokerage and freight delivery contracts to solidify revenue opportunities, as well as contracts for outsourced dispatching services and fuel purchase monitoring

Coordinated operations and managed acquisition and maintenance of a 17-tractor, 8-trailer fleet and the direct dispatching of 20 or more drivers

Facilitated driver training and development programs

Developed and continue to administer an ongoing internal carrier compliance program

As Operations Manager, directed five direct reports and 40+ support staff in daily terminal administration in compliance with all corporate policies and procedures [Central Freight Lines]

Cut claims costs with implementation and effective management of freight handling procedures

Steadily advanced at UPS from driver to Operations Manager with team of 10-12 direct reports and 80+ indirect support staff and consistently delivered on-time receipt, storage and distribution of intact parcels and freight taking ownership as if subsidiary

Maintained vigilant shop oversight and security of the entire property

Developed and conducted ongoing staff quality and safety training programs to maintain compliance with corporate policies and procedures on customer service, delivery documentation, proper truck loading and unloading practices, and vehicle operation regulations

Worked in close collaboration with customers to promptly resolve any delivery issues such as damage claims and missed schedules while complying with corporate guidelines and policies, optimizing and maintaining high levels of customer satisfaction

Developed and managed an ongoing outbound safety program that was integral to maintaining a near-perfect safety record for 10 years

Key Competencies

Strategic Planning / Inventory Management / Client & Vendor Relations / Financial Reporting & Analysis / Operational Budget & Expense Administration / Team Leadership / Profit & Loss Responsibility / Negotiations (including Vendor Equipment and Materials Contracts) / Quality Control / Carrier Compliance / Forecasting & Balance Sheets / Customer Claim Investigations / Customer Service, Satisfaction and Retention / Equipment Acquisition, Purchase, Maintenance / Corporate Policy / Safety Regulatory Adherence / Safety Auditing (Truck Driver) / Staff Training & Development Program Development & Management / Driver Safety Meeting Facilitation / Expenditure Authorization / Cost Control Process Creation & Implementation / Dock Operations and Equipment Maintenance / ICC Regulatory Compliance / Bill of Lading Verification / Vehicle & Load Inspections / Interpersonal Communications

Career History

Continuous Motion Enterprises, LLC - Monument, Colorado 2012 – Present

Multimillion-dollar Trucking and Freight Brokerage organization delivering 450M+ tons of freight for hundreds of clients throughout the contiguous United States and Canada.

Chief Executive Officer

Estes Express - Dallas, Texas 2010 – 2012

Tractor-Trailer Driver

Logged over 140,000 miles annually without a single safety incident.

Central Freight Lines - Irving, Texas 2009 – 2010

A national freight transportation company.

Operations Manager

UPS Freight - Irving, Texas 1999 – 2009

Operations Manager

Education

Completed 21 semester hours of university-level coursework at Dallas Baptist University

in a single semester while working 70 hours a week and raising a family

Logged over 130 semester hours at Eastfield College and Community College of the

United States Air Force

Currently in the process of enrolling in Southern New Hampshire University

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