VMware Engineer

Steven Heinzig

B.S. Computer Science, AWS Professional (pending), VSP6-DCV (pending)

Phone: 405-***-**** Email: ac40ry@r.postjobfree.com

Summary

Enthusiastic IT Professional and inventive problem solver with comprehensive experience in software, hardware, project management, strategic planning, automation, infrastructure design, deployment, monitoring, and maintenance.

Technical Skills

Hardware:

Cisco Routers, Switches, Fabric Interconnect, Citrix NetScaler, Extreme Networks iSCSI/Network Switches

Cisco UCS technologies including Blade, and Rackmount, HP, Dell, IBM Blade and Rackmount technologies, nVidia GPU technologies

Cisco MDS, Brocade, Qlogic Fiber Channel, Dell, EMC, Netapp, XIO SAN technologies, AWS S3

Software:

VMware vSphere, ESXi, vRealize Suite, Horizon

Microsoft Server Operating Systems including 2016, Hyper-V, Azure Stack, SQL, Exchange, SCOM,, Office

Citric XenApp, XenServer, EdgeSight

Cisco UCS Manager, UCS Director, Device Manager, DCNM-SAN

Linux, Unix, KVM

Nagios, Zabbix

AWS EC2

Development Tools:

C/C++, C#, Java, HMTL, CSS, Javascript, PowerShell, Python, Git, Docker

Eclipse IDE, Visual Studio

Experience

OS33 Inc, Dallas, TX 2015- Dec 2017

Manager of Infrastructure

Designed and developed customized solutions per internal and client business requirements. Demonstrated out-of-the-box thinking in developing complex technical solutions on very small budgets. Senior most technical resource responsible for resolving escalated issues related to datacenter operations and design. Managed team of tier 3 engineers.

Designed, implemented and maintained hosted services infrastructure including virtualization platforms, storage systems, and bare metal server hardware

Provided remote and onsite consulting and professional services

Planned and coordinating migration from onsite to public cloud

Coordinated team members on projects and mentored peers, performed performance reviews and new hire interviews

Research, test and implemented NVidia GPU virtualization for multitenant VMware/Citrix environment utilizing

Design, build, maintained Lab environment simulating production

R&D for auto provisioning bare metal to full production automation

Tested and deployed retrofit of fiber channel zoning to utilize Cisco smart zoning technology OS33 Inc, Dallas, TX 2012-2015

Sr. Systems Engineer

Designed, coordinated, and tested large and complex projects that interact extensively with one another. Maintained and optimized a multi-tenant, hosted environment utilizing VMware, Microsoft, and Citrix technologies. Performed upgrades, administration, and troubleshooting to resolve technical issues to maintain and improve end-user experience. Researched and implemented a number of new technologies and systems. Assisted in maintenance of virtual environment, acted as escalation point for complex issues.

Designed and built virtual server infrastructure per SOP and client requirements.

Coordinated patch management for virtual server infrastructure.

Implemented health monitoring for application virtualization infrastructure using SCOM and Veeam Management Packs for VMware and Hyper-V.

Performed patch management for multi-vendor storage environment

Assisted in designing and implementing major datacenter architectural change from IBM/HP rackmount servers to UCS Blade/Nexus

Planned, designed and built standardized modular datacenter design for quick uniform implementation of new datacenter environments

R&D and purchase of new storage technologies

Designed and implemented Hyper-V shared storage cluster environment

R&D, design, and built Azure environment

Planned and affected multiple migrations from vSphere 4.1 to 5.0 then to 5.5 and finally to 6

Organized of multi-tenant permission system utilizing vSphere and active directory

Mentoring peers and coworkers within the team and out. OS33 Inc., Dallas, TX 2011-2012

Systems Engineer

Maintained and optimized a multi-tenant, hosted environment utilizing VMware, Microsoft, and Citrix technologies. Performed upgrades, administration, and troubleshooting to resolve technical issues to maintain and improve end-user experience.

Built, and managed virtual server infrastructure per SOP and client requirements.

Designed and coordinated patch management for virtual server infrastructure.

Produced monitoring for application virtualization infrastructure utilizing SCOM.

Constructed Exchange 2010 DAG environment

Maintained multitenant and multisite vSphere implementation

Escalation point for tier 1 and 2 engineers

Upgraded, maintained, installed datacenter hardware

Maintain Citrix application farms and NetScaler appliances both physical and virtual George Fischer LLC, Shawnee OK 2010-2011

System Administrator

Maintained and operated multisite multi-national environment for large (over 14,000 employees) manufacturing company. Responsible for MPLS, routing, VPN, and internal networking as well as physical and virtual servers, storage, and software support.

Designed multisite Nagios monitoring system for virtual environment

Implemented patch managing and scheduling system

Maintained large SQL server environments both physical and virtual

Maintained large Exchange 2003/2007 environment

Planned and deployed Compellent iSCSI SAN

Escalation point for desktop support

Maintain inter-site and local network for multiple locations utilizing, Cisco, Juniper and Extreme networks technologies

Education

Bachelors of Computer Science 2007-2010

Northeastern State University Tahlequah,OK

Cisco CCNA 2006

Cordon Cooper Technology Center Shawnee,OK

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