Manager Project
Resume:
SUMMARY
A highly organized and detail-oriented Product Specialist with over 3.3 years’ experience providing thorough and skillful administrative support to senior executives.
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
Strong exposure to Mainframe Development, JAVA, CICS, DB2 and SQL Server.
Knowledge in Insurance domain.
Strong Troubleshooting and problem solving skills. Experience in supporting critical and time sensitive applications.
Knowledge in COBOL, JCL, VSAM, CICS, DB2, Java, J2EE, VB.net.
MANAGEMENT SKILLS
Successfully managed complex projects with global implementation, and rapidly evolving requirements.
Effective communication skills and record for coordination between globally located teams.
Outstanding leadership abilities; able to coordinate and work with team to ensure the productivity.
An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.
Adopt in providing Analytical Support to key business Applications /solutions
Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
Good experience in the areas of analysis, design, development, maintenance and testing of application software and project management (SDLC).
Ensuring that all business requirements are met through the delivery of excellent client services.
TECHNICAL SKILLS
FUNCTIONAL
TECHNOLOGY
S/W development life cycle methodologies.
Requirements definition, functional specifications and gap analysis.
Deep understanding of technology with focus on delivering business solutions.
Cross-Functional Supervision.
Team Building & Mentoring.
Languages – COBOL, JCL, VSAM, CICS, XML, VB.Net, Java, J2EE.
Middleware – MQ Server, .Net Framework, Change Man, File-Aid, File Manager, BMC Editor (SPUFI, QMF).
Databases – DB2, Oracle, SQL Server.
Operating systems -Windows XP/7/8/10.
Development Tools - Eclipse.
CERTIFICATIONS
External Certifications
Loma 281: Meeting Customer Needs with Insurance and Annuities
Loma 302: The Policy Lifecycle & Insurance Administration
Loma 308: The Business of Insurance: Applying Financial Concepts
Functional Certifications
Deep Dive into Annuities
Deep Dive into Life Insurance
Fundamentals of Insurance Industry
General Insurance
Technical Certifications
Certified Developer - IBM JCL Utilities
Certified Developer - COBOL/VSAM
Certified Developer – JCL
DB2 UDB V8.1
PROFESSIONAL EXPERIENCE
Cognizant Technology Solutions
Client: MetLife
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company (MLIC), better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries.
Application: MetLife Relational Product System (MRPS), Industry Automation Combiner (IA Combiner)
Oct 2017 – Present
Product Specialist, Client: MetLife Inc.; Project: DXC Panaroma Testing
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis
The Industry Automation Combiner is a system that combines all the major outbound feeds within MetLife admin systems and sends it to the third party vendors.
During the first phase of MetLife to DXC conversion, the admin systems which are being migrated to DXC will send the Position and Valuation files (POV) files, Actuary Files (AAP), Financial Activity Reporting Files (FAR) to the combiner system.
The combiner system imports the data into it and send a copy of it to all the required vendors with the Agent and Firm details appended to it.
A separate set of jobs and COBOL modules where created to perform import and export logics for all the admin systems which are impacted in the phase one conversion.
Involved in all phases of the project and ensured all the requirements are met.
Aug 2017 – Sep 2017
Product Specialist, Client: MetLife Inc.; Agent Hardcoding Analysis
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 6 members.
The Transaction confirmations and statements which are sent to customer includes the Agent/Agency details of the particular policy.
For the agents which are moved to ‘Mass Mutual’ an alternative MetLife agents are assigned.
Removing those agents in the entire system and replacing them with the new agents is the primary objective of the project.
June 2017 – July 2017
Product Specialist, Client: MetLife Inc.; Project: Low Dollar Report and Auto Surrender Approach
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 6 members.
The Policies with the low account balance will be reported to the business on a regular basis.
The product types and their minimum account value will be shared by the business.
The policies which fall under the above criteria will be reported to the business and on their confirmation the surrender process should be initiated for those policies.
Mar 2017 – May 2017
Product Specialist, Client: MetLife Inc.; Project: Mango Day2 Conversion
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 2 members.
The MetLife migrated the agents belonging to a particular subsidiary to a new vendor ‘Mass Mutual’.
The entire data of the policies issued under that particular subsidiary was requested by the business and their entire data was moved to the Mass Mutual.
Sep 2016 – Feb 2017
Product Specialist, Client: MetLife Inc.; Project: MetLife Rebranding
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 2 members.
The MetLife separated a part of its business in the new name Brighthouse Financials.
Designed and developed modules to create the correspondence and statements for the New Company ‘Brighthouse Financials’.
Involved in all phases of the project and ensured all the requirements are met.
July 2016 – Aug 2016
Client: MetLife; Project: FileAid to File Manager Conversion
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Managing and coordinating with team of 3 members.
The MetLife replaced the IBM utility FileAid with File Manager. This had a huge impact on the system.
There were about 160 jobs impacted and all the control cards of FileAid was replaced with File Manager.
The major challenge was the integration testing part since almost all major jobs were impacted.
Analysis and Coding. Preparation and execution of Test Scripts on various scenarios for unit Testing and System Testing.
Apr 2016 – June 2016
Client: MetLife; Project: Salesforce Data Migration
This project deals with handling the new feeds in to the application and make sure it is getting processed and sent to external vendor.
Responsible for Client Communication, Offshore interaction, Onsite Testing and Implementation.
Preparation of Functional Specification Document.
Preparation of Technical Specification Document.
Analysis and Coding. Preparation and execution of Test Scripts on various scenarios for unit Testing and System Testing.
All the Active policy data should be sent as a onetime feed to the Salesforce system
Also daily delta feed need to be sent to the Salesforce.
Jan 2016 – Mar 2016
Client: MetLife; Project: FTP Standardization
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 2 members.
All the FTP Control cards are removed from the JCL’s, instead everything were moved to DB2 tables.
A generalized module was created to create the FTP cards by getting the input from the DB2 table.
The Designing phase was so challenging, since every job has a unique FTP parameters.
Responsible for coding, analysis and testing.
Sep 2015 – Dec 2015
Client: MetLife; Project: Fascore Reconciliation
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 4 members.
There was a major change in the payment feed received from the Fascore bank.
Along with the payment feed changes there was also impact on the Fascore accounting modules.
Due to the payment feeds change reconciliation process for the Fascore payments was implemented.
June 2015 – Aug 2015
Client: MetLife; Project: Sec10 B and Suppress Confirms
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 4 members.
As part of the Security and Exchange regulatory changes, there was changes in few of the products in the system.
Few of the transactions were need to be auto suppressed since they need not to be notified to the customers.
Mar 2015 – May 2015
Client: MetLife; Project: Fund Expansion 2015
Primary duties included designing and developing different modules for MetLife Annuity maintenance platform.
Worked with Onsite Manager for project/release planning and estimations.
Involved in the code modifications, bug fixes, Build, Deploy and testing on day to day basis.
Managing and coordinating with team of 2 members.
Fund Expansion is a yearly project which will be undertaken every year.
As part of this projects the activities will be as Fund addition, Fund Removal, Fund Merger and Fund Name change.
This project will have a major impact on the system and needs to be delivered with high priority.
Worked in Fund Merger, Fund Name changes and Employer Mailing part for the year 2015 Fund Expansion.
Dec 2014 – June 2015
Client: MetLife; Project: MRPS and Combiner Systest Batch Execution
Primary duties included execution of batch cycle in the Systest environment and fixing the abends and regression testing.
Handled the MRPS Systest Cycle and Combiner cycle along with the project deliverables.
Awarded ‘Pat on Back” and “Icon of the Month Award” for the contribution for the successful batch execution.
July 2014 – Nov 2014
Training: Cognizant Academy;
Trained by Cognizant Academy in C, COBOL, DB2, JCL, and VSAM.
Successfully completed all the assessment exams within the given period.
MFRP – First Academy projects was undertaken and completed within the stipulated period.
Certified by academy as ‘Certified Mainframe Developer” in Nov 2014.
Rexx Tools Developed:
Tool Name: XML Log Extractor
In the MetLife Relational Product System the transactions can be keyed in through CICS screens as well as the SmartApp Screen(Web Based .net frontend)
The Web based XML calls to the backend Mainframe DB2 tables will be processed by set of mainframe jobs.
When any of these jobs fails the timestamp value will be thrown as an error message by the mainframe jobs.
The XML file will be backed by only at the end of day by the mainframe jobs. Hence the XML log file for the particular day will be a huge flat file of variable length.
When one or many SmartApp front end calls are failed. This tool helps to extract out the input and output XML response from the log file.
This tool can take any number of timestamp values as input and provides its input and output response XML logs for debugging purpose.
Manual Effort reduced around 80%
Tool Name: Direct Connect
The MetLife Mainframe systems run around various logical partitions.
This tool helps to send and receive files around all the MetLife logical partitions.
Tool Name: G Panel
This is a generalized panel for the REXX Tools.
This panel invokes all the REXX utilities created in the system and provides a brief description about the tool.
The REXX utilities can also be invoked from this panel.
Tool Name: Cycle Automation Tool
As Part of QA Batch Cycle Execution of files and libraries need to be copied from production and masked to system testing environment.
This activity was done manually and time consuming.
This tool automated the copying and masking activity which reduced 20 minutes of batch cycle execution time.
Tool Name: Inbound and Outbound Lookup Tool
The MRPS Admin system interacts with various other admin systems.
A lookup table using REXX ISPF tables was created which provides all the inbound files received to the system and Outbound Feeds sent from the system.
This tool also facilitates to insert and update the Lookup table
AWARDS
Have Received “Monthly Excellence Award”, ”PAT on the back”, ”Icon of the month” & “Quarterly Performance Award’ for "Exceptional Work in Delivering Complex Business Requirements".
EDUCATION
B. Tech Information Technology from KGISL Institute of Technology, Coimbatore with CGPA of 8.03 first Class with distinction. (2010-2014).
Completed HSSLC at Sri Ramakrishna Mission Vidyalaya, Swami shivananda Hr. Sec School, Coimbatore of 90% in 2010.
Completed SSLC in HRM Memorial Matriculation School, Kotagiri with an aggregate of 88.4% in 2008.
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