Customer Service Project
Resume:
HERBERT LITTLE
Richmond, VA **222
ac3i3d@r.postjobfree.com
SKILLS
Recent Graduate with a growing proficiency in programming languages such as C++, C#, and Java. Most of this work was done with Visual Studio. As a student, many different papers, PowerPoint presentations, spreadsheets, and diagrams were done. Because of this, a great working knowledge of Microsoft Word, PowerPoint, Excel, and Visio was achieved. Gained knowledge of creating databases using SQL and MySQL. A great working knowledge of HTML and Notepad++ was also achieved.
RELATED COURSEWORK
Technology Optimization, SQL Server, Database I, Database Scripting I, Networking I, Networking II, Programming I, Programming II, UNIX Administration, Web Client Scripting, Object-Oriented Programming, Cloud Computing Concepts, Principles of Communication, Customer Service, Server Side Framework, Intermediate Database, JavaScript
EDUCATION
ECPI University, Glen Allen, VA August 2014 – August 2017
Bachelor of Science, Computer Information Science, Concentration: Software Development
Capstone Project 1
●A part of a team that created a help desk ticketing system for C&K Auto Parts
●Research for the development of ticket system was done
●Collaborated with the team using Notepad ++ and Visual Studio
Capstone Project 2
●A part of a team that did extensive research on the collaborative idea of a “smart” school
●A large amount of teamwork and communication was involved in this project
●Responsibility was researching biometric scanners and how they could work in schools
WORK EXPERIENCE
ECPI University, Glen Allen, VA August 2017 –September 2017
Extern
●Developed a campus directory website that would be used with a touchscreen monitor in a team of two
●Website was built using Notepad++ and has JavaScript implemented into it
●The website would function as a resource that students could use to find information about class schedules, job openings, student events, and more
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