Security officer, concierge, customer service
Resume:
Theodore Davis Whiteford, Jr.
**** ****** **** ****, ***. 220
Houston, TX 77042
Creative problem solver, strong organization skills, account development, conflict resolution and
client account management..
Employment History
June 2014 – Current Elite Protective Services, LLC
“Non-commissioned” security officer
Employee of the month “Sept. ’14 & Jan. ’15”
Employee of the year 2015
Posts were St. Claire Condominiums, The Houston Club building, the
Renaissance at River Oaks, Brook hollow Central office complex, IAH Rental car center and 1445 N. Loop West. Recording activity at posts, video surveillance, welcoming visitors to post and providing directions to destinations.
June 2013 – June 2014 Smith Protective Services, Inc.
“Non-commissioned” security officer
Numerous posts such as Lakeside Country Club, Lodge at Spring Shadows,
Brisas at Shadowlake, 5301 Westheimer Shopping center and Montecito
Condominiums.
May 2013 – Current Baty & Associates, LLC
Producer in multi-lines insurance products
Jan 2013 – June 2013 Kroger, Inc.
Courtesy clerk
Assist store customers with finding products, bagging customer groceries,
helping customer to vehicles with unloading groceries, collecting grocery
carts and returning to store; and looking for suspicious activities.
May 2012 – Nov 2012 AIG/American General Life & Accident Co.
Agent/producer
Life insurance and annuity sales and service.
Aug 2003 – May 2012 Kingspoint Insurance Agency, Inc.
Customer service representative & Agent/Producer
Multi-lines producer in property and casualty, group life, health &
disability, 401(k), individual life & health insurance, annuities, buy-sell
plans and servicing all products with multiple insurance companies.
Dec 1996 – Aug 2003 Kingspoint Insurance Agency, Inc.
Agent/Producer
Producer and agent for Kingspoint Insurance Agency, Inc. Primary
Responsibilities were soliciting new business products to business owners
and individuals. Insurance products sold and serviced were group and
individual health, life, disability, annuities, 401(k) plans, buy-sell plans and
Property & Casualty products for AETNA, Blue Cross/Blue Shield of TX,
Guardian Life Insurance Co., HMO Texas, Metrahealth, Prudential,
SAFECO, Travelers, United Health and Unicare Life and health.
Oct 1993 – Dec 1996 Prudential Insurance Company
Agent/Producer
Aug 1990 – Sep 1993 Hermann Hospital
Director of Operations
Responsibilities were day-to-day operations of Hermann Human
Performance Center and two additional cost centers at the hospital.
Managed a $1,500,000 build out of the Hermann Human Performance
Center for Hermann Hospital’s Surgeon-in-Chief. Worked with accounting. Sold comprehensive executive physicals and employee wellness programs to major corporations such as Halliburton, Brown & Root and Otis Elevators
to reduce company overall health care costs.
Jan 1988 – Jun 1990 High Power, Inc.
Salesman
Sold product direct to pharmacies in Texas and Louisiana. This amino acid product was an over the counter and sold as a regimen product to
Individuals promoted by the pharmacy.
Career Summary
Oversight of $1.5 MM build out of Hermann Nutrition and Human Performance Center, developed endurance & anaerobic protocols via NASA and Houston Oilers staff, marketed executive physicals to local community and handled hospital billing for services rendered.
Provided variable life, individual disability, accident and health insurance products with Prudential
Broker agent and Customer Service representative with Kingspoint Insurance Agency Inc.
Agent with American General Life and Accident Co. “AIG”
Courtesy clerk with Kroger Inc.
Security officer “noncommissioned” with Smith Protective Services Inc. and Elite Protective Services LLC writing DAR’s, CCTV monitoring, welcoming visitors and guests to posts, suspicious activity monitoring, foot and mobile patrols
Education
May 1977 Kinkaid High School
Houston, Texas
High School diploma
Sep 1977 – May 1979 Texas A&M University
College Station, Texas
No degree
Sep 1979 – Dec 1982 University of Texas at Austin
Austin, Texas
No degree
Jan 1985 – Dec 1987 University of Texas at Austin
Austin, Texas
No degree
Licenses
July 2019 Texas Department of Public Safety
Private Security Registration
Non-commissioned Security Officer
#00079067
Nov. 2018 Certified CPR AED Heart Saver
Inst. ID #061*******
Oct 2018 Texas Department of Insurance
General Lines Agent
Life, Accident, Health & HMO
Property and Casualty
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