Customer Service Medical

RHONDA TERRY

**** ** ******* ** **********, NJ **060

201-***-**** ac2ivu@r.postjobfree.com

Administrative Assistant / Clerical Support

Proficient and Advanced Administrative Assistant, with experience in various Office

Support roles, such as Receptionist, Paralegal, Medical Records, Mail Clerk, Customer Service, and

Data Entry

Qualifications:

10000 KWP Microsoft Excel 50 WPM Carevue (Medical Database)

Customer Service Microsoft Outlook Consultworks Affinity (Medical Database)

Microsoft Word File Zilla/Rumba Data Entry Scanner (Medical Charts)

PROFESSIONAL EXPERIENCE

AXA Financial / Human Edge – Secaucus, NJ 01/17-02/17

Customer Service Rep / (Contract Assignment)

Assisted Life Insurance customers with Utilized Life Insurance training to assist

questions regarding their policy and provide information to each policy

Required to retrieve up to 100 calls per day holder

UBS Financial / Williams Lea – Weehawken, NJ 09/13-9/9/16

Structural Retrieval Analyst / Administrative Assistant

Saved and secured Legal & confidential Litigation Communicate with paralegals via email and phone

Documents before uploading to requested site on a daily basis for each case or assignment

Work with third parties to retrieve information,

according to each case

Hackensack University Medical Center – Hackensack, NJ 09/12-12/12

Medical Record Clerk /(Contract Assignment)

Prep, organized, and scanned medical Reviewed and QC, scanned medical documents before

documents for inpatients and outpatients processing and forwarding to archive department

Trained employees to Prep, Scan, and QC medical Use SMS Software to search MRN's, and 3M Softmed

documents to scan medical documents

Hoboken University/ Meddix Staffing – Hoboken, NJ /(Contract Assignment) 08/12-09/12

Medical Record Clerk/ Receptionist

Handled all aspects of Medical Records in Health Released medical records to patient's and legal

Information Department client's upon authorized request

Processed, scanned and uploaded medical records in Handled general office duties

database on a daily basis, upon releasing patient

information to Apollo department, within the hospital

Iron Mountain / Ranstad – Parsippany, NJ /(Contract Assignment) 12/11-03/12

CWK Record Specialists /Data Entry Clerk

Purged medical records for Trinitas Hospital Verified and confirmed patient medical information

Post records in database, and created labels with Trinitas, before releasing medical records from

for each file database

Education

Certified Medical Assistant, HEI Learning Institute, Jersey City, NJ September 2011

Allied Health Program, Hudson County Community College, Jersey City, NJ April 2004

Personal Computer Specialist, The Chubb Institute, Jersey City, NJ January 2001

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