PERSONAL DETAIL
Name Angelito M. Pasamba
Email Id ac2hy6@r.postjobfree.com
Contact Number 090*-***-****
Address Block 37 Lot 7, Cardinal St. Capitol Hills Executive Subd. Phase 2, Brgy. Lapidario,
Trece Martires City, Cavite 4109
Date of Birth December 28, 1971
Gender Male
Marital Status Single
Languages Known Tagalog and English
BRIEF SUMMARY
Giving the caller quality and A1 service. Providing precise information with respect and understanding base on what the situation are. Giving the best and all out effort to resolve member issues and concern in just one call, so that the member will not callback regarding on the same concern. Always handling the call with respect, no matter what the situation are. CAREER OBJECTIVE
To obtain a challenging and responsible position, motivated, efficient and detailed oriented, dedicatedto workand staff development.
EDUCATION DETAILS
Year of Passing Degree/Course
1992 B.S. Forestry
UP Los Baños,
1988 High School
UP Rural High School,
1984 Elementary
Legarda Elementary School,
WORK EXPERIENCE
Mar-2016 - May-2017 HGS (Hinduja Global Solution)
CSR ACCOUNT : AETNA Medical Insurance
JOB DISCRIPTION:
Providing exact information to the member how they will be covered if they need to visit a primary care physician or specialist, urgent care and emergency room facilities. Informing them also what will be the percentage that will be covered by the insurance and what hospital or walk-in clinic is available on their plan. Plus, the information on how they will be also covered on their medication. Sep-2014 - Jan-2016 TRANSCOM Worldwide
CSR / TSR ACCOUNT : Comcast
Feb-2012 - Sep-2014 STREAM Global Services
CSR / TSR ACCOUNT: Time Warner Cable
(For TRANSCOM & STREAM)
JOB DESCRIPTION:
Assisting the member with basic trouble shooting with their modem and cable box. Sending signals if needed and power cycle their cable box. If we cant resolve their concern, we scheduled them with a U.S. technician visit. Also, handling some basic information on their billing concern and do up-selling as well.
SSS # 333-***-****
TIN. 147-574-177
PHIL HEALTH 080*-****-****
PAG-IBIG. 121*-****-****
SKILLS
Computer Literate (basic)
AREAS OF INTEREST
Politics, Technology and Worlds Culture
DECLARATION
I hereby declare that all the details furnished here are true to the best of my knowledge and belief.
Angelito M. Pasamba