Iseries (AS400) system administrator

Pranesh Karunakaran

Summary

•Over *.* years of work experience in MNC service based industry in which 7 years of IT experience working in iSeries (AS400) administration for global clients.

•Good working experience in Work Management.

•Performing Media Management via Green screen as well as in GUI ATL.

•Duplication of Tapes.

•Restoration of objects, libraries as per User Requests.

•Managing User Profiles like creation, modification and other access related activity.

•Submitting daily, weekly, monthly, quarterly and yearly backup. Also taking OPT 21 type backup and Flash copy backup.

•Job scheduling in Native job scheduler and in RBO and also working in AJS.

•Working with SST, DST and HMC. Also in local PC.

•IPL’ing the system on a weekly basis.

•Maintain a Healthy Server Run environment by managing Spool files and libraries.

•H/w resource movement from one 1 LPAR to another in the same box through GUI.

•Handling all kind of H/w and S/w alerts. Coordinating with IBM to FIX the issues.

•Knowledge in Sanitizing the DISK Drives and creating Subsystems.

•Worked on banking servers to ensure the day end batch processing.

•Performing requested tasks by banking application owners.

•BRMS

•Printer configuration and troubleshooting issues.

•PTF apply and installation

•DR-Build

•Replication Tool: MIMIX trouble shooting

•3rd party software up gradation and installation

•Knowledge in OS upgrade.

•Basic knowledge on CL, RPG programming languages

•Working on SOX controls

•Good experience in iSeries Navigator.

•Conduct training program for new joiners and laterals.

•Leading a team of 4

•Worked as a customer Service Associate for VODAFONE. (Sep 2008 – Dec2009)

Other skills and awards:

•Certified (internally) V3 foundation ‘ITIL’.

•HP Certified HP Open VMS administration (L1/L2 level)

•IBM Certified IBM Infosphere CDC

•Diploma in Call Centre and BPO Management.

•Best performer of the months (Vodafone)

•Best Team of the quarter (GE)

Education:

Bachelor of science in Computer science

Master in Computer Application (MCA)

Master in Business Administration (Information Technology) – MBA

Technical Skills

Operating Systems

iSeries (V5R3, V5R4, V6R1, V7R1 and V7R2), WINDOWS and DOS

Languages

CL, RPG and SQL

Database

DB2

Applications

BRMS, ROTBOT, TAA Tool, MAPICS, KRONOS and LAWSON

Replication Tools

MIMIX

Ticketing Tools

GIS Service Now, KINTANA, BIS Remedy, ITSM

Monitoring Tools

MPLUS, WWTS

Other Tools

MS Office

Professional Experiences:

Johnsons Controls Inc. Wisconsin, USA Sep 2014 - Present

Role: iSeries Administrator

Provides complete support to our client Johnsons Control Inc, USA and assisting global users in terms of all technical aspects.

Responsibilities:

16/7 support to our client and providing end to end operational and administrational support.

Maintaining 15+ lpars and assisting users in all various technical levels.

Printer Configuration and troubleshooting issues

Working and resolving tickets within SLA.

Planning and installing third party software.

Taking daily, weekly, monthly, quarterly and yearly backup using BRMS and OPT 21.

Media Management and troubleshooting related issues

User profile management and addressing issues

Working with IBM to resolve H/W & S/W issues.

Part of system migration activities

Document creation for the project development/improvement.

IGA (Rochester Team) – IBM, Minnesota – USA. Apr 2013 – Sep 2014

Role: Senior Operations Professional

Part of Rochester Team who provides 8/5 support to our client (IBM) and 24/7 on call support to have the business move smoothly round the clock by providing full administrative assistance.

Responsibilities:

Primary on-call support for my servers allotted.

Responsible and allowed to take any decision on for any technical changes on my servers.

•Apply new releases and fixes in our test systems to check before it’s available for the Global customers.

•User profile management and Backup Management.

•Frequent Health checks of the systems.

•Handling H/W and S/W issues.

•Resolving Service, change and Incident Tickets

•Addressing SSL certificate issues of the server & HMC.

•Coordinating with U.S team to implement the changes and completing the tasks.

•Experience in WWTS monitoring tool (IBM owned) a highly automated environment.

•Highly adhering to the process and the policies of the company.

GE (General Electricals), Canada Sep 2010 to April 2013

Role: Systems Engineer

This is the project where we are supporting and maintaining 110+ LPARS with numerous businesses. Giving all kind of assistance to the business to run their daily activities successfully and without any obstacles from the administration side. We have the team of 21 resources to give operations and L3 support in a 24/7 timely.

Responsibilities:

Administrating 110+ lpars located 7 different datacenters.

Working with various business and users around the globe to assist

Working on taking backups on daily and periodically per process

Addressing application issues and call out per process

Working on high priority ticket and engaging team

Creating/closing incident, change and service request in “GIS Service Now” tool.

Resolving hardware and software issues

MIMIX monitoring, troubleshooting and working with VISION solutions for high end technical assistance

Working with MPLUS monitoring tool

Adhering ITIL process

Strictly follow the S.L.A and S.O.P’s

Media Management and ATL management

Preparing reports and sharing with the team and customer

PTF installation

Working on restoration request

Contact this candidate