Deborah M. Bey
ac2ccd@r.postjobfree.com
Cell: 484-***-****
Home: 610-***-****
I am a passionate goal-oriented person. I am highly organized, detail oriented, and self motivated. I work well individually, but I’m also an avid team player. I am a problem solver and I possess excellent written and oral communication skills. I feel that life is an exciting journey and I am continuing my travels with new goals every day- realizing that each and every day is a chance for a new opportunity.
Technical Skills: Microsoft Word, Powerpoint, Outlook, Excel, Lotus Notes, Access, Cobol, JCL, TSO-SPF
Work Experience:
West Pharmaceutical – Accounting Clerk June 2016-March 2017
Inputs Invoices into Workflow for payment
Answers customer payment inquiries
Inputs General Ledger entries for end of month activities
Sorts and scans mail and invoices as required
DrugDev -Customer Support Specialist June 2014-February 2016
Supports project leaders and managers with site payment investigations
Responds to clinical trial site inquiries within 24 hours
Coordinates document submittals required for payment
Researches site issues and invoice submittals
Submits cases via software tools to project leaders for resolution
Verifies outstanding check and EFT payments
Lucky Vitamin/GNC-Accounting Assistant February 2013-April 2014
Processed payments in Accounts Payable per vendor terms and agreements
Prepared daily Accounts Receivable report for credit card and Paypal payments
Communicated with vendors answering inquiries as required
Verified vendor accounts by reconciling monthly statements and related transactions
Created manual invoices and General Ledger entries
BNY Mellon/Primerica – Customer Call Representative August 2011-December 2011
Supplied mutual fund information and services to Primerica clients and shareholders
Provided follow up services, such as expediting payments and changing beneficiaries on accounts, as necessary for client satisfaction
Internal Revenue Service – Customer Contact Representative November 2010-July 2011
Responsible for providing high quality assistance to America’s taxpayers giving taxpayers the tools
Needed to file taxes and make payments efficiently
Evaluated various taxpayer issues including refunds, balances, payment arrangements, and tax credits
Verizon – Software Tester/Project Coordinator August 2006-December 2008
Operated in a Project Manager capacity caring for all aspects of project details from inception to Production
implementation on a monthly basis.
Accountable for ensuring all testing trace items were delivered to internal clients
Addressed all testing issues and resolved them in a timely fashion to ensure smooth Production implementation
Verizon - Software Tester/Team Lead January 1998-August 2006
Analyzed and procured test data for Northeast Verizon footprint for various process requirements
Documented all data processes and procedures training new team members as required
Supported monthly Production releases also working on a 24 hour schedule for emergency releases
Education:
Participant in the Organizational Dynamics Program, University of Pennsylvania
Programmer Basic Training Certification, Verizon
Bachelor of Arts – English, Magna Cum Laude, Lincoln University
Hobbies: Baking, reading, painting, writing, and animal care.