Human Resources Manager

Ta’Keisha Violet Hopkins

Indianapolis, IN *****

Phone: 317/507.8683 E-Mail: ac1y5v@r.postjobfree.com

www.linkedin.com/in/takeisharyanhopkins

TH

High Volume Recruiter with over 10 years of recruiting and human resources experience that possesses a creative, organized, and highly energetic work style, with a strong commitment to excellence; able to establish relationships with hiring managers, clients and candidates, which has led to finding “niche” candidates for hard to fill roles. Dedicated to ensuring a 100% positive candidate experience!

EXPERIENCE

PREMIER E-Z TAX- Chandler, Arizona/Cleveland, Ohio October 2014 – present

CONTRACT VIRTUAL HUMAN RESOURCES MANAGER

Hired to virtually manage all aspects of Human Resources and Recruiting for a start-up tax offices in two states

Virtually provide guidance and support to both management and employees regarding their issues related to work environments, employment relations and payroll

Created and implemented on-boarding process, interview guides, wrote job descriptions and virtually manage

Perform cold calls, email marketing, source and screen resumes, evaluate candidates, coordinate on-site candidate interviews, check references, and make employment offers for multiple tax offices on a seasonal basis

Provide a high level of candidate relations, including pro-actively selling the organization and keeping candidates appraised of progress

LOWE’S COMPANIES- Indianapolis, Indiana November 2014 – Present

ASSOCIATE RECRUITER

Successfully implemented structure for a new, high volume call center with a two person recruiting team including development of interview training and reporting to support onboarding for new associates

Selected to manage all aspects of a massive, 700 Exempt and non-Exempt employee addition to the contact center including RPO and vendor management for spring 2016 and 300 additional employees for spring 2017. Positions filled included Senior Managers, Managers, Supervisors, Project Coordinators and hourly associates to manage construction/installation related projects

Responsible for forecasting, sourcing, pre-screening, feedback facilitation, salary negotiations, background checks/drug test, E-Verify, I-9 compliance and onboarding of new talent

Manage relationships with community partners as well as colleges. Attend job fairs and on-campus recruiting events. Plan and coordinate onsite recruiting events at local universities

Developed close relationships with both hiring managers and senior leadership to assess hiring needs. Successfully opened new facility, over 1000 offers accepted within 6 months

Creatively source active and passive candidates, locally and nationwide through networking, Boolean search strings, cold calling, referrals, social media, LinkedIn, and utilization of tools such as CareerBuilder and ZipRecruiter

Conduct intake/strategy sessions with hiring leaders to gather pertinent job opening information prior to completing and posting requisitions in the Brassring Applicant Tracking System

ENDEAVOR TELECOM- Atlanta, Georgia May 2013 – December 2013

HUMAN RESOURCES LEAD (CONTRACT)

Processed bi-weekly and semi-monthly multistate payroll for Field, Corporate and 1099 employees

Managed employee verifications, unemployment claims and new hire reporting to multiple state agencies

Performed recruitment activities such as job postings, prescreening applicants, facilitating and managing online job fairs, scheduling interviews and maintained a candidate pipeline for positions such as IT Help desk, Call Center Agents, Sales Representatives, System Administrators, Project Managers, Network Engineers, Contractors. Also responsible for interpreting Pre-Employment assessments

Handled I-9 audits, employee relation’s issues, terminations, drug screens, worker’s compensation, performance evaluations, and fulfilled OSHA requirements

On-boarded new employees, conducted new hire orientation, completed E-verify process and entered new hires into HRIS system

Administered and enrolled employees into benefit programs such as medical, dental and life insurance. Monitored and maintained LOA process for employees. Tracked and administered FMLA and other leaves such as PTO and STD

HOSPITALITY STAFFING SOLUTIONS- Atlanta, Georgia August 2011– May 2013

HUMAN RESOURCES RECRUITER – (REMOTE-ROAD WARRIOR)

Responsible for regional HR management and administration; specifically supporting an exempt and non-exempt field workforce including compliance investigations, training, sourcing strategies, recruiting, terminations, and employee relations

Successfully filled over 600 hotel and office positions in multiple states. Managed 20-30 open requisitions biweekly, per market.

Developed a pipeline of qualified candidates in multiple markets by sourcing, cold calling and conducting hiring events

Utilized innovative attraction and sourcing techniques such as Facebook, CareerBuilder and onsite hiring events to actively engage with passive and active job seekers for hard to fill positions

Traveled the country weekly (90%) supporting a company-wide E-verify initiative for multiple shifts of operations to on-site clients

Designed multistate recruitment plans for management to determine their needs and fill open positions

Reclassified Exempt and Non-Exempt employees and wrote job descriptions according to ADA and FLSA regulations

Recruited for hotel chains such as Marriott, Hyatt, West Gate Resorts and Starwood properties (prior to the merger)

AMERICAN RED CROSS- Indianapolis, Indiana March 2008 – May 2011

HUMAN RESOURCES COORDINATOR

Oversaw local recruiting process and maintained all documents in accordance with legal and organizational regulations

Served as a resource to employees and managers in discussing and resolving employment issues

Processed new hire paperwork and requests for background and reference checks

Managed leave process including paid time off (PTO), military, workers compensation, FMLA, bereavement

Created and updated job descriptions to ensure compliance with ADA and FLSA regulations

ITT EDUCATIONAL SERVICES- Carmel, Indiana July 2005 – December 2007

STUDENT RELATIONS MANAGER

Managed the daily compliance operations of the online programs and 93 school locations nationwide

Provided problem resolution and conflict management guidance to employees and students

Participated in hearings and provided written responses to state agencies such as EEOC and DOE

Investigated employee concerns and worked with management to maintain an environment free of harassment, bullying and discrimination

Partnered with other internal departments after identifying trends in complaints regarding Career Services and College Recruiting. Virtually met with students to discuss and resolve their concerns. Followed up with a resolution letter at conclusion of investigations

ACADEMIC SUPPORT COORDINATOR November 2004 –July 2005

EDUCATION

INDIANA WESLEYAN UNIVERSITY

Master of Human Resources Management, Indianapolis IN 2012

INDIANA STATE UNIVERSITY

Bachelors of Science, Psychology, Terre Haute, IN 2002

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