Technical Support High School
Resume:
SATHYA LAKSHMI P
Communication
Address
E-Mail Id ac1p3v@r.postjobfree.com
Ramaswamy playa,
Kamanahalli Main
Road,
Bangalore-560033
Contact
Number
Date of
Birth
14th AUG,1995
Objectives
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. Personal Skills
Leadership skills.
Time management skills developed through working on time bound activities.
Organized and well-structured at work.
Independent and self-motivated.
Committed to deadlines and schedules.
Honest, Sincere and a Hard Worker with high level of integrity.
Enthusiasm towards work.
Team work skills.
Academic Chronicle
Exam Passed Institution Board/University
Month & Year
of Passing
Percent
BCA
Kristu Jayanti College of
Management &
Technology,
Bangalore
Autonomous 2016 65.7%
PUC
St. Charles PU
College
Board of Higher
Secondary
examination,
Karnataka
2013 71.6%
10th Evershine High School
Board of Higher
Secondary
examination,
Karnataka
2011 73.6%
Experience
Company: Dell International Services, Bangalore
Title: Technical Specialist
Duration: 9months. (Still working)
Description about the job:
Role of a technical specialist is to help customers having difficulty in navigating Windows Operation System or other software/hardware issues.
As technical support agent we handle phone support requests from our clients and are responsible for walking customers through the process of achieving their goal with the software/hardware, whether problem relates to a user error, bug or something else entirely.
Maintains historical records by documenting hardware and software changes and revisions.
Contributes to team effort by accomplishing related results as needed.
Maintains client confidence and protects operations by keeping information confidential.
Prepares reference for users by writing operating instructions. Project Work
1) Project on HTML
2) “S-PLANNER”- Web application used to note events. Front end- JAVA(Netbeans).
Back end- My SQL
3) “Celebration”-Web application used to order food for occasions. Front end- ASP.Net(Visual Studio).
Back end- My SQL.
4) “Smart Campus”- Web application used for online learning. Front end- HTML5, CSS3, BOOTSTRAP and PHP.
Back end- My SQL.
Achievements & Awards
Won various awards in sports.
3rd prize in jain college for dance.
Participated in the National Level Science Exhibition, GALAXIA organized by Kristu jayanti college.
Participated in Synchronize Event held at Kristu jayanti college.
Participated in Life Skills Development Event held at Kristu jayanti college. Computer Skills
MS Office (Excel, Word, Powerpoint)
HTML
MYSQL
C
JAVA
Personal Information
Father’s Name V Panneer Selvam
Permanent Address #9, 2nd cross, Beerappa Street, Ramaswamy Palya, Kamanahalli Main Road,
Bangalore-560033
Nationality Indian (By Birth)
Marital Status Single
Hobbies Listening to music, Reading Books
Languages Known
Speak
Read
Write
English, Tamil, Kannada, Hindi
English, Kannada, Hindi
English, Kannada, Hindi
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief and these data correctly describe my qualifications, my experience, and me. Place: Bangalore SATHYA LAKSHMI P
Date:
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