Project Manager Software

ANN MCKNIGHT

**** ***** ****** *** ac1ho2@r.postjobfree.com

Lawrenceville, Georgia 30045 c: 770-***-****

QUALIFICATIONS SUMMARY

Result driven, self motivated and dedicated Professional Project Manager with over 9 years proven ability to strategically manage and execute multiple large complex software development/infrastructure projects in the Automotive, Airline and Construction industry. Collaborate with Business Analysts, QA, Architects and Developers in all aspects of development lifecycle, from design through implementation to test and deployment. Ability with translate product objectives into integrated plan, schedule and budgets (between 750k to 3.5 million) for the entire product/project lifecycle. I’ve managed expectations, negotiation and communication with project stakeholders in support of delivery against the project roadmap. Strength includes problem solving, communication (verbal/written) analytical thinking, strategic skills and strong work ethic. I’m willing to relocate.

Key Areas of Expertise:

Proficient in Agile & SCRUM, Waterfall methodology, SDLC and PMI Standard Guidelines

Software Development Tools -Familiar with usage of Java, HTML, .NET, JavaScript, JSON, ASP, XML, VB and Cobol build customer solution.

Software Testing – Unit testing, function testing, load testing, test case management and bug tracking.

Databases/ Tools - MS Access, Oracle, MS SQL, SQL Server Enterprise Manager and SQL Plus.

Platform – Windows, Unix/Linux, Web and Client Server

Proficient in PM Software Tools- Jira, Confluence, MS Office-Word, Excel, Project, PowerPoint, Visio, Outlook, OneNote, WebEx, Cisco Jabber, Skype for Business, Salesforce, SharePoint, Adobe and KeyedIn.

Infrastructure: Understanding of network and sever infrastructure development and internet concepts such as DNS, IP addressing, switches and routers installs.

EDCATION

DeVry University in Decatur, GA – Bachelor of Science in Information Technology 2001-Cum Laude Honors with 3.6 GPA.

Completed Project Management training course at PM Simplify – Pending PMP Exam (scheduled in July 2017).

PROFESSIONAL EXPERIENCE

Datalex, Atlanta, GA (Contract position) Sept 2016- July 2017

Senior Project Manager (Airline Retail Industry) - Manage the software development (web application) and implementation of retail & merchandising for travel retailers industry.

Manage all aspect of system development life cycle from conception to delivery for Jet Blue Airline.

Develop and manage work breakdown structure (WBS) for compliance project.

Management of 1 - 7 projects simultaneously cross multiple software releases.

Manage a team of Solution Architects, Developers and Testers from both on/offshore and work around the clock to reduce time zone challenges. Manage team of up to 25 resources.

Participate in Sprint Planning, Daily Scum stand up and Spring Retrospective meetings F2F and via skype business with the team.

Work closely with Scrum Master, resource manager and technical operations to identify and understand dependencies, manage expectations, execute and delivery highest quality software to the users.

Creation of detailed project plans and effective utilization of project resources and budgets. Budget 3.5 million.

Manage project team & project communications and delivery commitments.

Manage a diverse range of project elements including risks and issues, taking corrective action as necessary.

Prioritization of Bugs and Features with value based approach.

CDK Global Inc. formerly ADP Inc. (Dealer Service) in Alpharetta, GA Aug 2010 – Sept 2016

Implementation Project Manager II Oct 2014- Sept 2016

Implemented hardware and software solutions for the top 100 non-publicly traded automotive dealership organizations as well as acquisitions. Assembled project teams and managed the activities of those teams covering the areas of hardware installation, networking, software configuration, remote training, onsite training, and data conversions/migrations with the ultimate goal of completing projects on time, within budget, per specifications, and with a high level of client satisfaction.

Promoted to Implementation Project Manager II.

Utilized full-lifecycle development methodologies to manage software integration projects. Budget 850k to 2.7 million.

Managed all phases of multiple complex software development projects from initiation to closure. Managed data migration of DMS, data conversion, systems integration with 3 party applications and software upgrades (payroll, HR, Accounting, Service app, parts, sales solutions etc), network infrastructure installation within the Automotive Industry.

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Point of contact for gathering details from various application + server owners to create the master application list by various platforms.

Facilitate team input to develop program work breakdown structure and schedule.

Actively managed project plans, dependencies, scope, risks, issues and quality, and deliver projects in-line with agreed upon overall project commitments. Ensured that timelines and budgets are adhered to.

Managed stakeholder relationship to ensure that project delivery expectations are clearly defined and met.

Drive and track change management work as project deliverables are rolled out.

Provided leadership to the project team and processes throughout the life cycle of the project.

Ensure that approved methods, processes and tools are consistently uses. Accountable for meeting project schedule and results as well as for customer satisfaction and the quality of the deliverables.

ADP Inc. (Dealer Service) in Alpharetta, GA

Implementation Project Manager I April 2012- Oct 2014

Managed all phase of multiple complex software development projects from initiation to closure. Managed data migration, data conversion, systems integration with 3 party applications and software upgrades (payroll, HR, Accounting, Service app, parts, sales solutions etc), network infrastructure installation within the Automotive Industry.

Promoted to Implementation Project Manager I.

Member of the PMO Board for two years.

Managed overall project lifecycle from project definition and gathering business requirements through project implementation. Provided regular communication of project status while enduring project milestones and stage gates are defined and met. Project budget between 500k to 1.5 million.

Provided day to day initiative leadership, instrumentation, and analytics and reporting. Monitor progress; identify dependencies on other projects, and managed risk and issues.

Prepared and reviewed project proposals, Statements of Work and requests for proposal.

Facilitated vendor presentations, workshops and demonstrations.

Ensure individual and team compliance with all CDK policies and procedures including Sarbances Oxley, IT and security.

ADP Inc. (Dealer Service) in Alpharetta, GA

Project Specialist II Aug 2010- April 2012

Implemented hardware and software solutions for automotive dealerships in North America and Canada with a specific focus on Customer Relationship Management (Front End) tools which focused on helping dealerships maintain and grow their customer base. Managed a backlog that average between 80 -120 active Front End Solution projects. Mentored other team members, developed and published training documentation for both internal partners and clients. Developed project plan to move CRM from onsite servers to ASP (Application Server Provider) hosted servers. Project budget between 200k to 875k.

SPACE LLC., Atlanta, GA

Project Manager (Construction Industry) May 2006 – July 2010

Planned, Scheduled and managed the overall residential, commercial and light construction development for construction projects. Blueprint reviewed and analysis of projects preparation on construction documents; biding, sub contractor selection, material purchased, building code compliance and quality control.

Coordinated and oversaw completion of activities in all phases of the project cycle. Budget between 600k to 2 million.

Planned, scheduled and manager projects to meet deadlines, quality standards and budget requirements.

Managed of vendor SOW’s, SLAs and other legal work-stream.

Identified project risk and acted to avoid/mitigate/transferred.

Scheduled resources and provided all relevant information and materials. Communicated with all relevant stakeholders and ensured they were suitably informed of project progress.

Supported Sub-contractor and at the project level provided status, budget and timeline updates to the team.

Ensured all SOW/Vendor contracts are defined, measurable and executed in a timely matter.

Monitored all issues/risk, complete documentation for reporting status of projects and any variances to all project stakeholders.

ORGANZATIONS

PMI Member and DeVry University Alumni

PROJECT MANAGEMENT AWARDS & RECOGNITIONS

ADP Stellar Performer Award (Jan 2014) – Received outstanding client satisfied customer scores for software deployment and infrastructure project.

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ADP Summit Award (July 2013) for excellence in: Responsiveness, Leadership, Teamwork, Attitude and Vision.

ADP One Degree Above Award (Dec of 2013) for outstanding achievement on a software development project.

ADP Stellar Performer (Feb 2013) – Outstanding achievement on a multiple phase software development project.

ADP 2nd Quarterly Award (2012) – Overall Team Player and advocate for the client.

ADP Annual Award (2011) – Providing client service beyond acceptable standards.

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