Customer Service Sales

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

PAMELA

HARMOND

**** ********* ******, *******, ** 38118 (H) 901-***-**** (C) 901-***-**** ac1dx3@r.postjobfree.com

Motivated customer service specialist with over 20 years of retail experience in a fast-paced, team-based environment.

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Excellent communicator with 20 years in a demanding call center environment as a Customer Service Representative.

Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Creative problem solver

Exceptional communication skills

Trusted key holder

Quick learner

Strong client relations

Strategic sales knowledge

Credit card processing

MS Windows proficient

Training development aptitude

Local/state health laws knowledge

Shipping and receiving professional

Cash flow management

Multi-line phone talent

Shipping and receiving professional

JANUARY 2010-SEPTEMBER 2016

Sales consultant AT&T Rancho Cucamonga Ca

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

EDUCATION

Earned management trust by serving as key holder, responsibly opening and closing store.

Provided an elevated customer experience to generate a loyal clientèle. MARCH 2000-NOVEMBER 2009

Loan officer Strategic reality Rancho Cucamonga Ca Recommended loan approvals and denials based on customer loan application reviews. Originated, reviewed, processed, closed and administered customer loan proposals. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Developed and maintained relationships with local real estate agents. Submitted loan applications to the underwriter for verification and recommendations. 1983

High School Diploma:

Bloomington high school Bloomingto Ca

1987

Associate of Arts:

International air Academy Ontario California

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