Sales Customer Service

MICHAEL L. CAIN

*** **** **, *********, ** *****

Cell: 269-***-****

ac180l@r.postjobfree.com

Sales professional with formal training in business development, leadership, health and fitness. Extensive sales and customer service experience. Motivated, goal-oriented, disciplined and client-focused. 01/2017 to 09/2017

PRINCIPLE PAYMENTS

Kalamazoo, MI

Business Development

Conducted analysis to address over-pricing, which led to increased sales and business relationships. Increased sales by 11% over a six-month period.

Established relationships with new customers.

Maintained contact with existing customers through meeting, emails, and by phone. Advised customers on currents fees and compliance issues in the credit card industry. 05/2013 to Current

SELF-EMPLOYED

Kalamazoo, MI

Personal Trainer

Arrived on time, prepared and attentive for every training appointment. Led clients and groups of all ages through personal workouts and skill development training. . Create workout for clients focusing on weight loss, muscle building, and nutrition goals. Daily monitoring through calls and appointments.

Very disciplined and focused environment.

11/2009 to 11/2013

PREMIER PARTNERS ELITE, LLC

Louisville, KY

Sales Representative

Managed customer accounts, built positive relationships with customers and grew account base territory. Consistently exceeded 125 cold call and follow-up calls weekly, earning recognition as one of the top 3 reps (out of 20) based on call volume.

Nominated by Manager for "Sales Rep of the Year" award (2011). 04/2003 to 10/2009

LORERIVER INDUSTRIES, INC

Louisville, KY

Business Consultant

Successfully led key projects which resulted in business acquisition. Revived struggling operations from being on the verge of bankruptcy to a turnaround success story. Communicate a clear, strategic sales vision and training for sales team members. lmplemented effective promotional strategies and helped boost corporate image. 06/1989 to 11/1993

U.S. ARMY

Columbus, GA

Electronic Technician

Desert Shield/Storm Veteran

BUSINESS ADMINISTRATION

Kalamazoo Valley Community College, Kalamazoo, MI, United States OBJECTIVES

PROFESSIONAL EXPERIENCE

EDUCATION

SALES SKILLS

Account acquisition & retention

Cold calling & telephone sales

Powerful presentations

Business-to-Business & Business-to-Consumer sales

Lead qualification & generation

Strategic planning

Contract negotiations

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