Information Technology Network

ETTORE (ED) IVONE

***** ****** ***** ****** ********, MI 48315

H 586-***-**** ac137q@r.postjobfree.com C 248-***-****

INFORMATION TECHNOLOGY EXECUTIVE

Contributing to Excellence with Integrity

SUMMARY

Highly experienced IT Management Professional with a record of developing and supporting successful IT strategies projects and solutions incorporating a wide range of applications and technologies. Consistently recognized and tasked by executive management to improve organizational effectiveness and efficiency. Exceptional leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for the organization.

A builder of high performance teams and a natural team leader, mentor, and motivator who thrives in environments requiring a high level strategist and a big picture thinker. Award winning team builder focused on growing revenues and elevating organizational productivity, efficiency, and technical infrastructure.

Talented, results driven, and versatile IT leader, with a record of success in implementations requiring in-depth knowledge and solid experience working with complex cross-platform systems, network architecture, installation, implementation, integration, and administration in local and remote environments.

Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand. A welcome addition to any management team, ready, willing, and able to function in any role necessary to ensure project success and on-time integration and delivery.

CORE COMPETENCIES

Change Management • Financial Reporting • Strategic Analysis • Client Relationship Management

Technical Support • Process Improvement • Process Re-engineering • Project Management

Business Strategy • Executive Level Relationship Management • Technology Planning and Integration

Performance Optimization • Consulting • Vendor Relations • Budgeting • Cost Control

Team Building Leadership • Human Resource Optimization

Strategic Planning

PROFESSIONAL EXPERIENCE

Ascension Health Information Systems (AIS / SJPHS) Warren, Michigan 2014 - Present

Senior Manager of Network and Network Security

Deliver technical expertise and leadership for overall Network and Network Security infrastructure. Analyzed business and technology challenges, assessed costs, and suggested solutions.

Developed a three year plan to refresh the network and network security for St John / Providence Health System (SJPHS) Ministry (part of AIS).

Planned and implemented the refresh and migration of the entire Layer 3 network for SJPHS, 6 Hospitals and 195 remote clinics. Refresh included new Core switches, Top of Rack switch invironment, and closet edge environment. Approximate capital expenditure $11,000,000.

Planned and implemented the refresh and migration of the entire Wireless infrastructure for SJPHS, 6 Hospitls and 195 remote clinics to a new state of the art Wi-Fi system. Approximate capital expenditure $3,500,000.

Planned and implemented the refresh and migration of a new Network security infrastructure environment for SJPHS, which includes 75 Firewalls and 20 VPN appliances. $1,100,000.

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Created a full blown Payment Cad Industry (PCI) compliant environment all point of sales (POS) devices Ministry wide. Includes Intrusion Detection and Intrusion Protection t all points of PCI compliant network.

Built network resource team for networking, network security and Wi-Fi support. Brought networking expertise to a team that had no network expertise or leadership.

Planned and implemented the migration of old legasy circuits from the carriers to a new switched Ethernet cloud based solution from at&t.The migration is for all 195 remote clinics.

Planned and implementing a new Fiber based ring encompassing all 6 Hospitals and the home office bulding from SJPHS. This ring replaces the existing Wide Area Network (WAN) infrastructure.

Henry Ford Health System Detroit, MI 1991 – 2014

Corporate Director of Networking and Telecommunications

Deliver technical expertise and leadership to the Networking and Telecommunications infrastructure. Analyzed business and technology challenges, assessed costs, and suggested solutions. Applied knowledge of architectures, leading-edge products and technologies in combination with industry and business skills to translate business requirements into system solutions. Delivered exceptional customer service to clients by providing timely responses to inquiries and completing projects within the established timeframes. Ensured network and telecommunications systems met established specifications. Also the senior member of the HFHS IT Office of the CTO.

Planned and implemented major upgrade to the Layer 3 network support seven (7) hospitals and 102 clinics. Upgrade included a new core switch design to allow for full layer 3 redundancy and circuit diversity.

Led implementation $10,000,000 MPLS Opt-e-man network for 7 hospitals and 102 clinics to support Electronic Medical Records (EMR) application. Currently leading up switched Ethernet effort for entire HFHS network.

Directed $7,000,000 project for wireless system infrastructure design and implementation consisting of guest access and normal user access for voice, data, and video.

Implemented VM Ware infrastructure along with 800 server Citrix Farm.

Oversaw strategy and design on all network security for the health system, implemented all HIPAA compliant solutions.

Planned and implemented a complete BYOD strategy for HFHS user community. Strategy included Policy and procedures, a Mobile Device Management System, a data loss structure and a support structure around BYOD.

Planned and implemented a 280 agent world class contact center which enabled HFHS to better service new and existing pateints.

Orchestrate all Information Technology projects for health system. Projects include:

oWest Bloomfield Hospital – 192 bed hospital including patient services and Main Campus West Clinic addition consisting of 80 beds (private rooms). Five separate associated feeder clinics.

oClinical Skills Simulation Lab. Innovation Center at the Main Campus site.

oWyandotte Hospital Center for Health Services building

oColumbus Center in Novi – medical office building. Macomb Hospital complete infrastructure refresh

oSpectralink Replacement Strategy for the HFHS.

Lead telecommunications network environment consisting of voice design, implementation and daily operations.

Directed VoIP implementation project across the entire health system, this includes 30,000 voice ports. Introduced unified communication strategy, Lync was the UC tool of choice.

Developed and managed a plan for Cellphone and Mobile device strategy for HFHS Medical Group. This includes full service operations and device management.

Developed and managed a plan for Video Conferencing and a Telemedicine solution for HFHS Medical Group and Administrators.

Planned and managed the design and implementation of a world-renown Clinical Simulation Lab at the HFHS Main Campus facility.

Planned and Integrated the new Henry Ford Macomb Hospital from an IT perspective.

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Developed all technology standards for design of new 192 bed Hospital HFHS built and opened in 2009. This includes IDF and MDF design, computer room design, pathways for fiber and copper, HVAC needs, fire suppression, UPS needs, network, wireless, and VOIP designs and implementation.

Leading up an overall effort to renovate HFHS existing Data Center (43,000 sq ft) with all new Tier 3 N+1 power infrastructure, new cabling design, new server rack design, new Core Network design, and new storage design and connectivity. Renovation also includes all new HVAC, fire suppression, and overall monitoring systems available for a raised floor.

Lead the development and implementation of a CoLocation Data Center site for HFHS in support of the new EPIC EMR.

Siemens Enterprise Services

Director of Operations - Henry Ford Health System Outsource 1999 – 2005

Provided strategic technology leadership and product vision to management of outsourced systems for health system. This included management of operations, help desk, technical support, security, LAN / WAN and telecommunications infrastructures. Led the effective execution of technology strategy for technology platforms, partnerships, and external relationships. Identified more productive methods to achieve top performance, eliminate waste, and reduce expenses. Supported company-wide direction in areas of policy and planning for data processing and related functions. Managed budget of $26,000,000 to ensure compliance with established parameters, while working to reduce bottom-line expenses.

Planned and implemented entire technical infrastructure and IT Capital planning for future needs of Health System.

Directed planning, design, and implementation of:

oOC48 SONET (Synchronous Optical Network) to allow for new Radiology PACS system and new imaging cardiology system transfers of real time images between sites.

oNortel gigabit intra-building network for the major hospitals (Main Campus, Bi-County and Wyandotte) and home office administration building.

oUpgrade of the all Hospitals and clinic sites with identical network infrastructures.

Developed new Firewall security standards (Juniper Appliances) for HFHS, including Internet Authentication and Proxy.

Managed AD network infrastructure that supported 23,000 users and supplied file and print services, as well as GOutlook Exchange messaging services, to the user community.

Directed Network Security including Firewall, AD, Mainframe, and open systems client server.

Negotiated maintenance contracts for IBM and Tandem Mainframe systems.

Henry Ford Health System

Wide Area Network Manager 1998 – 1999

Senior Network Project Manager 1995 – 1998

Senior Network Specialist 1991 – 1995

PREVIOUS PROFESSIONAL EXPERIENCE

Early career experience includes Senior Network Analyst for Chrysler Corporation, Contract Operator for HARCOR Inc., and Senior Computer Analyst with Freuhauf Corporation

EDUCATION

Bachelor of Science, Organizational Administration Minor: Information Technology

Central Michigan University Mt. Pleasant, MI

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Henry Ford Health System Leadership Academy

Currently attending ITIL certification training

Team Member Standards of Excellence (HFHS)

Team Member of SJPHS Infrastructure Leadership

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