Manager Project

Chandra Kishore

Flat no. ***, Ground Floor, Devi Nagar,

New Sanganer Road, Jaipur, Rajasthan- 302019

ac11fz@r.postjobfree.com ; ac11fz@r.postjobfree.com

Mob.998335810,873-***-****

Summery:

Hospitality Graduate with Executive Management degree having a set of skills like with my interpersonal skill deals with my team member, planning & organizing capabilities, leadership quality. Conceptual development, innovation, trained / supervised staff in revenue reconciliation procedures with focuses on team building through employee development & motivation. And I want to set the example to touch the height of sky with my own efforts. Seeking more challenging position where I can prove myself with my professional set of skill, leadership quality towards implementing & enhancement of business.

Career Achievements:

Worked with world trade park Ltd. Jaipur joined in project stage and successfully bring the property in operations. With the manpower of 18 people as basic requirement was 70+ people.

Worked with Mahindra Holidays & Resorts India Ltd. In their newly launched Project Mahindra Homestays taken the responsibility of north India before launch. Timely done the survey, Evaluation,

And Training of the property owners to make them ready to operations.

Worked for Jaipur Pride the homestays project of Hotel Clarks Amer joined in project stage had successfully manage the operations to start the project in operations.

Worked with Sarover Park Plaza group of Hotels Ritz plaza Amritsar, has successfully completed the inspection of four star Categorizations and Inspection of Singapore Airlines.

Had worked with Days group of Hotels K K Royal days Jaipur in project Stage timely completed the work to bring the property in operations.

Worked with Holiday Inn Agra joined in project stage timely completed the work to bring the property in operations.

Objective:

To secure a Senior-level Customer Service job with a respected employer in the hospitality or entertainment industries, with room for upward advancement based on performance.

Professional Experience

Gateway Technolabs Pvt. Ltd. As an Estate Manager from Dec 2016 to till date.

1.HRH Group of Hotels Udaipur as a Operations &Housekeeping Manager from May 2014 to December 2016

Taking care of Housekeeping & operations of Shivniwas Palace (The Grand Heritage Hotel) & Shambu Niwas Palace (The Royal residence).

2.World Trade Park, Ltd. Jaipur as an Operations Manager, from April 2013 to May 2014.

Taking care of housekeeping operations of world Trade Park, with 120 manpower and taking care of 15 Lack sq. Ft. area with 9 Floors.

Joined in pre-opening team and bring it to operations.

3.Mahindra Holidays & Resorts India Limited, Jaipur as an Assistant Manager – operations in Mahindra home-stay from July 2008 to April 2013.

Looking after operations of North India Mahindra home stays.

Looking after operations of the product, identifying home stays affiliation process and quality audit of the home stays.

Affiliation, implementing the operational functionality of the website and the central reservations system, setting SOP’s for the different operational functions of the product.

Maintaining the documentation of home stay details and standards.

Controlling the operating costs at all times and overlooking the smooth running of the reservations.

Negotiating prices of home stay, fixing commission charges, Making decisions and Setting up agreements based on commercial demands with respect to home-stay affiliation.

Setting quality standards for the Home stays.

Responsible for the housekeeping levels of service & Standards are consistently met.

Training of housekeeping as per company standard to the home stays owners and their team.

Responsible for Survey, Evaluation of the home stays and inspection.

4.Jaipur Pride Project, Jaipur as Senior Executive Housekeeping with Pride Hospitality Pvt.Ltd - Sep’05- July 2008(home stay project in the flagship Clarks Group of Hotels).

Responsible for leading, training & developing the H.K. team to ensure the highest levels of service & standards are consistently met.

Manage the entire operations of jaipur pride.

Survey of the properties and Evaluation of the rooms.

Maximize on cost control opportunities through optimal scheduling & maintenance of equipment.

Preparing month end departmental inventory expenses report

Implementation of C.S.I.P (Continuous Service Improvement Process) and guest satisfaction.

Set up & administer an efficient ordering & stock control system for H.K supplies.

Daily inspection of the properties

To organize the Tanning session for home owners and housekeeping staff.

5.Hotel Ritz Plaza, Amritsar as Executive Housekeeper (Sarover Park Plaza group of hotels) from Apr’04-Aug’05

Managing housekeeping department.

6.Hotel K.K. Royal Days, Jaipur as an Assistant Housekeeper with a five-star property (flagship of Days Inn group) from Mar’02-Mar’04, Jaipur Delhi Highway.

Joined the property in project stage and worked as a team to bring the property in running condition.

Set up the housekeeping department.

7.Hotel Holiday Inn Agra, as a Housekeeping Supervisor with a branded intercontinental group from Oct’98-Jan’02

Joined the property in project stage and worked as a team to bring the property in running condition. Set up the housekeeping department.

8.Hotel Amar, Agra as Housekeeping Supervisor from Aug’97-Sep’98

Educational Record:

Year

Degree

University / College

2004

Executive MBA with A Grade.

NIM Jaipur

1996- 97

Post-Graduation in Hotel & Tourism Management

B R Ambedkar University, Agra.

1995

Science Graduate

Agra University

Personal Profile

Date of Birth: 1st March 1973

Nationality: Indian

Marital Status: Married

Father’s Name: Girraj kishore

Behavioral Characteristic: High achiever, Love to takes challenges & Risk, Highly productive.

(Chandra Kishore)

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