Bartenderr

Joanne Corbett-Downs

P.O. Box ****** Tampa, Florida 33685 813-***-**** ac0vtk@r.postjobfree.com

CAREER OBJECTIVE/ PROFESSIONAL SUMMARY

Experienced hospitality professional with expertise in Food and Beverage operations as well as Fine Dining. Over ten years of bartending experience in various hospitality settings. Highly motivated to exceed guest expectations while creating long lasting memories for guest. Always ready to come to work with a positive and upbeat attitude and able to make sure guest are satisfied upon leaving. Passionate about hospitality and having cross train in many different departments in fine hotels. Always ready to take the extra step and play as a team to ensure guest satisfaction and guest loyalty.

EXPERIENCE

SSP America – Tampa International Airport

Bartender

• Open & Close Bar, serving wines, beer and specialty drinks

• Utilize the POS Micro System to ring up cashier food items, for departing and arriving travelers.

Hilton Bayfront Hotel – St. Petersburgh, Florida

Banquet Bartender – On Call

• Set-up Bar, serving wines, beer and specialty drinks.

• Cash handling for formal and corporate events.

Westin Tampa Harbor Island Hotel, Tampa, Florida

Hostess / Banquet Bartender / Restaurant Server / Lobby Gift Shop Attendant

• Morning Guest first point of contact when entering the restaurant and able to set the tone for their dining experience

• Answers phone lines whenever necessary and guest questions

• Deals with customer complaints whenever managers are not available to assist.

• Food & Beverage Restaurant POS Micros System

• Controlled Inventory and Stocking Merchandise

Aramark – Raymond James Stadium (seasonal), Tampa, Florida Bartender VIP Events, Catering Attendant

• Presented and served beverages to guests

• Check guests for proper identification and serve alcoholic beverages to guests in accordance with laws and company regulations

• Stocked and maintained the bar and break down bar at the end of events

• Attendant for Football Media serving breakfast, lunch and post game

• Worked at different Aramark locations Bartending at Tampa Convention Center and Florida Aquarium

Blue Ship Café – Ybor City, Tampa Florida

Manager Part-time & Bartender

• Key Holder, Open & Close Accounts Payable, controlling inventory for Bar and Restaurant. Monitored Community Service Workers on a daily basis

• Upselling new food items and specialty drinks.

• Hired and trained staff

April 2016 - present

June 2016 - present

Dec. 2014 – Aug. 2016

June 2013 – May 2014

April 2012 - May 2013

Embassy Suites Tampa / Brandon

Lobby Bartender / Fine Dining Restaurant Server / Breakfast & Room Service Attendant

• Prepared & monitored food for Breakfast Buffet,

• Handled food & cocktail orders in Bar area

• Limited problems & liability issues related to customer excessive drinking.

• Make sure guest enjoy their experience and accurately itemize their bill. Hilton Hotel – Tampa Airport

Banquet Server / Bartender / Concierge

• Set-up Corporate functions, VIP events & Weddings

• Experience in Buffet and Plated events

• Open for Breakfast & Supper for Hotel 11th Floor Diamond Level Guest

• Booking restaurant reservations and arranging transportation for hotel guest. AWARDS/ACCOMPLISHMENTS

Catch Me at My Best (March 2009)

Embassy Suites Tampa/Brandon

Children Cancer Awareness Month Donations Award (October 2009) Embassy Suites Tampa/Brandon

Brand Champion of the Month (March, April 2015) (February 2016) Westin Tampa Harbor Island

Tips Certified (December 2015) –

Food Safety Certification (August 2016)

EDUCATION:

Portsmouth High School

Portsmouth, New Hampshire 03801

November 2007 -

February 2010

October 2004 -

February 2006

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