Customer Service Manager
Resume:
Amber Pothakos
Klamath Falls / Food Server / DATES
Desert Hot Springs, CA
ac0rke@r.postjobfree.com - 951-***-****
*Over fifteen years of experience as an exceptional waitress.
*Demonstrated record of exceptional reliability.
*Able to think independently and quickly resolve problems.
*Expertise in anticipatiog and responding to customer needs.
*Sophistication knowledge of wines and liquors.
*Taking pride in providing excellent customer service. Willing to relocate: Anywhere
WORK EXPERIENCE
Food Server and Cashier
DENNYS - Klamath Falls, OR - March 2015 to April 2016 Server
dennys - December 2013 to March 2015
Manager Assistant
ALL REGISATION - Sun City, CA - May 2010 to August 2013 Moreno Valley / Food Server, Club Server /
CALIENTA - Moreno Valley, CA - June 2008 to January 2010 Food Server-Trainer /
Cocos Bakery - Sun City, CA - February 2002 to May 2008 Hemet / Food Server /
SIZZLER - Hemet, CA - August 1999 to August 2001
EDUCATION
Hemet High School
1995 to 1999
Intercoast college Riverside - Hemet, CA
1995 to 1999
Intercoast College - Riverside, CA
ADDITIONAL INFORMATION
RELEVANT SKILLS & EXPERIENCE:
CUSTOMER RELATIONS
*Developed an effective approach for advising customer on food and wine, e.g:
*Listening for customer likes and dislikes, to make appropiate suggestions.
*Using appealing, descriptive phrases to describe dishes.
*Recommending wines that complement specific entrees.
*Sensing and responding to the mood and needs of each customer.
* Consistently providing quick, well timed, and professional service. TEAMWORK / PROBLEM SOLVING:
*With fifteen years experince, developed a strategy for making quick desisions under high stress conditions, maintaining composure while prioritizing and orchestrating the many job functions.
*Built an execeptional record of reliability.
*Earning a reputation as a valuable and cooperative co-worker, by:
*Assisting new managers and other staff to become familiar with restaurant policy and operations.
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