Customer Service Data Entry
Resume:
Adriane N. Quaintance
Jacksonville, FL 32211-7246
QUALIFICATIONS
Etiquette Training: “Minding Your Manners”-University of North Florida, Nov 2010
Concession Stand: Ever Bank Field, football games and other events, 2007 to present
Concession Stand: Veteran’s Memorial Arena, football games and other events 2009 to present
Experience as cashier, serving beverages, including bottled and tap beer
Familiar with selecting red and white wine, knowledge of utensils, plate ware and glassware
Excellent customer service skills; detail oriented
EXPERIENCE
Xerox, Jacksonville, FL August, 2016-present
Randstad, Jacksonville, FL September, 2015-December, 2015
Labor Ready, Jacksonville, FL July 11, 2014-July 1, 2015
Concession Stand
Ever Bank Field-Jacksonville Jaguars August, 2014-February, 2015
Cashier
Sold food & beverages-including alcohol
Prepared food
Cleaned counters and work area
Counted money
Labor Worker
Wal-Mart December, 2014-March, 2015
Stocked shelves
Straighten up shelves
Assisted customer in finding products
Labor Worker
Construction clean-up March, 2015-July, 2015
housekeeping
Remedy Intelligent Staffing, Jacksonville, FL
Warehouse worker
Bacardi Bottling March, 2013-April, 2013
Coach August, 2013-September, 2013
Duval County School Board, Jacksonville, FL August, 2012-March, 2013
Data Entry Clerk
Enter student referrals into data base
Enter new student information into data base, including information on medical and physical
Administer student schedules
Answer phone, address parents’ concerns
Greet parents and other visitors
Receive and sign for UPS packages-US post office mail and intra company mail
Sort and distribute mail
Enroll new students with new student packet and information needed to register
Fax to students’ previous school for report cards and personal information
Received student folders within Duval and other counties
Make copies
Administer student medication including inhalers for asthma daily
Take students temperature as needed
Watch students in office clinic until parent arrives for pick-up
Cafeteria duty
Duval County School Board, Jacksonville, FL April, 2003-August, 2012
Human Resources Assistant
Verify employment, income and other miscellaneous information from banks, law firms, mortgage companies, and finance companies
Type name and social security number on review sheet
Insure documents are arranged in sequential order
Type social security number on label for identification
Copy entire folder upon request for media or general counsel
Assist walk-ins with reviewing files; copy former employees files from microfilm
Greeted visitors-called employee from front desk to inform them of visitor
Bank of America, Jacksonville, FL August, 2000-February, 2003
Retail Loan Processor
Responsible for auditing, discounting and booking Fair Market and Fixed Option auto loans
Verified all documentation was correct and that all credit stipulations had been met
Adhered to set service standards for funding turn around time
Worked directly with car dealerships to resolve issues that arose if documents needed and credit stipulations had not been met
Assisted in training of new personnel and special projects
Sold credit cards over phone to customer that just purchased cars
Americold Logistics, Atlanta, GA September, 1998-June, 1999
Customer Service-Tracker
Called to track truck loads. If trucks entered location on time
Entered codes in computer to indicate arrival and departure times
Typed date, time and location and status of truck loads from previous day
Windsor Group, Atlanta, GA
Customer Service Technician
Responsible for processing car insurance forms in a designated time
Attention to detail
Skills: Type 60 wpm-data entry 10,000 kph-alpha and numeric-basic word-basic PC skills
EDUCATION High School Diploma, Jean Ribault Senior High;
Florida State College Jacksonville, major: Elementary Education, degree pending
References:
Rozettie Moore-home phone 904-***-****, cellular phone-904-***-****
Jessceder DeBose-cellular phone-352-***-****
Dana Cannon-cellular phone-904-***-****
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