Office manager

Christina Plummer

*** ******** *** ***** *****, MO 63135 * 314-***-**** * ac0o6z@r.postjobfree.com

Billing Coordinator

Driven billing professional with demonstrated track record of maximizing business opportunities and consistently achieving corporate financial performance goals. Creative and analytical, with knowledge in the fundamental principles of finance. Exceptional interpersonal and communication skills; demonstrated leadership among peers and subordinates.

Experience

Carter Communication, Saint Louis, MO

Inbound Sales Rep, 2016-present

Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions

Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.

Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.

Interaction Event Marketing, Saint Louis, MO

Sales Advisor, Free-Lance Promotion Rep, 2014- 2016

Evaluated, organized, and initiated departmental operations upon acquisition of new stations and markets.

Grade assignments and provide detailed, specific, and timely performance feedback on a regular basis to acknowledge both strengths and areas for improvement.

Attend numerous professional workshops to enhance skills and keep abreast of recent industry developments.

Tight Grip Moving, Nashville, TN

Business Management, 2011 - 2013

Distinguished performance maintaining timely and accurate financial reporting; including accounts payable and receivable.

Completed accurate calculation and processing of payroll, managed billing, invoices, proposals and files for large accounts.

Exceptional financial analysis skills. Instrumental in streamlining office functions to automate systems, enhance productivity, and maximize financial control. Effectively analyze situations and provide innovative solutions.

High-impact communicator effectively presenting and conveying information through written and verbal contact with customers, team members, and top-tier executives.

Compiled and itemized proposals utilizing QuickBooks software to create streamlined documentation for potential client accounts

Loews Hotel BSC, Nashville, TN

Group Billing Coordinator, 2012 - 2013

Proficient in management of accounts payable, accounts receivable, financial reporting, and account reconciliations.

Supervised staff job performance to ensure top levels of productivity and employee development.

Organized thousands of invoices and purchase orders according to projects for the 2012 Ocars Awards and BET Awards grossing millions

Elevated accurate billing of event charges, equipment changes, and order processing procedures through identification and proactive feedback to service center and field service & support management teams.

Guaranteed the accurate recording of customer payments by researching misapplied inquiries.

Education

Vatterott College, Berkeley, Missouri Anticipated Graduation: May 2016

Associates of Occupational Studies in Business Management

Dean’s List

TCU, Excelsior Springs, MO 2007

Certificate in Office Management

Skills

World-Class Customer Service * Troubleshooting/Problem Solving * Up-Selling/Sales Support * Leadership/Management * Cash Handling * Accounting * Customer Order Fulfillment * Bank Reconciliation *

Billing * Recruiting * Training * Auditing * Reports & Documentation * Indexing * Invoicing * Data Entry * Inventory

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