Office/Administrative Position

Karen Riehm

Office Administrative Position

Chandler, AZ 85249

ac0lla@r.postjobfree.com - 602-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Dental Office Manager

S. Senate St - Chandler, AZ - November 1999 to August 2012

• Supervised Front and Back office staff and supported daily activities.

• Assisted customers and vendors.

• Processed A/P, customer invoicing/billing and generated reports for review of current operation status.

• Recruited, reviewed resumes, phone screen applicants, schedule interviews, conduct reference and background checks and trained new hires.

• Oversaw employee scheduling and fostered a cooperative working climate conducive to maximize employee morale and productivity.

• In conjunction with senior management, reviewed, evaluated and measured employee performance against goals and standards.

• Have proven experience in a fast paced environment, juggling a lot of responsibility, with keen attention to detail.

• Excellent communication, organization and time management skills. Dr. Riehm suffered a broken leg and sold his practice - I lost my full time job and have continued on as an unpaid bookkeeper for the doctor.

Dental Appointment Scheduler

University of Nebraska - Faculty Practice - Lincoln, NE - August 1997 to June 1999

• Greeted patients and visitors to the clinic in a prompt, courteous and professional manner.

• Checked in patients and informs clinical staff of patient arrival.

• Provide and explained paperwork for the patient to complete prior to examination. Collect, proof for completeness, and file patient forms.

• Checked patients out and scheduled returning appointments in accordance with physician and/or office guidelines.

I quit my job as my family moved to Phoenix, AZ.

Lecturer/Instructor

University of New Mexico - Gallup Campus - Gallup, NM - August 1993 to June 1997 Lecturer/Instructor in the Business Technologies Department. I taught business technology courses in a Business Lab setting. I quit my job as my family moved to Lincoln, Nebraska. EDUCATION

Bachelor in Management

University of Phoenix - Phoenix, AZ

1993

SKILLS

Microsolf Office (10+ years), Dental Practice Works (10+ years) MILITARY SERVICE

Service Country: United States

Branch: Coast Guard

Rank: Yeaman 2nd Class

August 1975 to August 1979

Commendations:

Letter of Commendation from Commandant, USCG, dated 16 March 1979.USCG Good Conduct Medal for 4 Year period ending 79AUG03.

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