Human Resource Manager
Resume:
RUTH S. BERSCH
El Paso, Texas 79936 Email: ac08cj@r.postjobfree.com Contact No. 915-***-****
Professional Summary
Over 10 years experience in Human Resource management with emphasis on recruiting, employee relations, planning and coordinating logistics for events. I also have 7 years’ experience of working experience in human relations with; elderly, disabled, adults and youth.
Work History
Housing Authority of El Paso, El Paso, TX
The Housing Authority of the City of El Paso provides low-income residents of the City of El Paso with access to low-cost housing.
Reason for leaving: HUD grant ended
Service Coordinator 12/1/12 to 12/30/16
Assist elderly individual and non elderly people with disabilities living in HUD- assisted housing to obtain needed supportive services from the community, to enable them to continue living as independently as possible in their homes.
Conduct assessments, identify, document and obtain information for services needed to address the service needs of the residents being served.
Refer and link the residents of the assisted housing to supportive services provided by the general community, such as case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness, and legal advocacy.
Educate residents on service availability, application procedures, client rights, etc.
Monitor ongoing provision of service from community agencies and keep the case management and provide agency current with the progress of the individual.
Educate other staff of the management team on issues related to aging in place and help them to better work with and assist the residents.
Implement educational – preventive health programs for the residents of public housing.
Ross Service Coordinator 9/09 to 11/30/12
Coordinate educational services events, related to drug use prevention and awareness, career awareness, health- care and job search seminars.
Coordinate and oversee the delivery of services from partners, ensuring services are provided on a regular, ongoing, and satisfactory basis.
Work closely with the Resident Council and meet with outside agencies to identify resident needs and coordinate available outside resources.
Support partner’s efforts to increase children and youth’s school attendance and assist parents, children and youth in avoiding going to court and paying court costs.
Maintain effective relations with project partners and other social and supportive service providers in the El Paso area and local communities.
Establish through MOU’s effective community partnerships to facilitate services for project participants.
Market the program to residents by outreaching and recruiting residents, children, youth, and elderly to participate in the program, to foster a sense of community and encourage residents’ efforts to support and assist each other
Oversee project operations, accomplishment of goals and objective.
Job Developer/Counselor, Employment Source of El Paso, El Paso, TX 1/09 to 8/09
Reason for leaving: Temporary –contractual work
Employment Source of El Paso in partnership with DARS (Division for Rehabilitation Services) helps people who have physical or mental disabilities prepare for, find or keep employment and concentrate on self-sufficiency and quality of life, even if work potential is limited.
Interviewing clients, conduct comprehensive assessment, planning, implementation and overall evaluation of individual clients needs.
Counsel, coach and prepare resumes for job interviews.
Conduct job searches for clients.
Performed administrative functions as needed.
Human Resources Manager, Air System Components, Inc., El Paso, TX 4/07 to 1/08
Reason for leaving: Resigned- Personal
Air System Components, Inc. is a leading supplier of HVAC components used for commercial comfort systems. As a Human Resource Manager the I was required to work in a Union manufacturing environment managing the Human Resources Department at a high-volume, fast paced manufacturing facility of 300 + employees.
Managed day-to-day HR activities & supervised HR staff.
Responsible for all employee relations, communications, and company activities.
Administered and interpret labor contract. Interfaced with union representatives regarding contract administration. Review and respond to all grievances.
Consistently administer all policies and procedures for all employees.
Recruit, interview, hire, and conduct orientation for all new employees.
Handle all documentation of new and terminated employees including background checks.
Conduct investigations with front-line supervisors and managers to determine disciplinary action.
Oversee attendance control program and ensure proper documentation and disciplinary actions are given.
Administer benefits programs, including open enrollment, for all employees.
Enter and maintain accurate information on the AS400 system and process payroll monthly.
Maintain Affirmative Action Plan.
Develop, train, and administer all safety programs.
Monitor all work place injuries and workers compensation claims. Communicate with occupational clinic on treatment of injured employees.
Prepare monthly reports, Injury, Safety and Headcount.
Maintain OSHA logs, safety audits, safety committee, and employee incentive rewards
Respond to TWC claims and represent company in unemployment claim hearings
Administer FMLA, COBRA, and HIPPA.
Coordinated social activities for all company employees; made recommendations and assisted management in continuous improvement efforts.
Human Resources Manager, Cardinal Health, El Paso, TX 6/04 to 9/06
Reason for leaving: Company restructuring
Cardinal Health a provider of innovative products and services in the health care industry. As a Human Resource Manager I was responsible for developing, implementing and administering all Human Resource Services and ensuring compliance with all employment laws and company goals.
Managed day-to-day HR activities & supervised HR staff.
Advised and assisted management and employees in a variety of HR issues, which included Employee Relations, Compensation & Benefits, and Staffing.
Prepared and monitored employee satisfaction survey.
Assisted in planning, developing and monitoring the department budget.
Prepared, coordinated and delivered presentations at monthly communication meetings.
Managed all employee relation cases; conducted investigations and required reporting.
Planned, organized and managed the coordination of day-to-day projects and activities directly and through subordinate, managers and supervisors.
Developed, planned and implemented department goals and objectives.
Supervised the performance planning and evaluation process, provided training, assistance and guidance in conducting a Performance Improvement Plan to employees with poor performance ratings.
Worked closely with an outside consultant in conducting research within area labor market and competitive companies to analyze compensation and related job descriptions for the development of a competitive hourly wages and retain talented and tenure personnel.
Expedited recruitment and staffing processes via internal and external resources.
Recommend hiring, termination, transfers, discipline and wage adjustments.
Developed, reviewed, implemented, and monitored employee policies and procedures.
Participated and lead on committees in special projects and employee functions in the facility.
Worked closely with temporary agency on-site staff. Review contract, reports and invoices submitted for billing.
Coordinated social activities for all company employees; made recommendations and assisted management in continuous improvement efforts.
Human Resource Manager, Upper Rio Grande Workforce, El Paso, TX 6/01 to 5/04
Reason for leaving: Reduction in force.
ACS was the One-Stop operator for the Upper Rio Grande Workforce Development Board. Manage the Human Resource Department and provide professional human resource consultation and training to management and staff.
Developed and coordinated training to managers and supervisors on all aspects of the organizations’’
policies, procedures, orientation, objectives and initiatives, as well as supervisory skill training,
Staffing: recruitment and retention of hourly and salaried personnel.
Employee relations: identify and implement strategies to resolve problems, troubleshoot problems proactively and answer questions and handle issues as they arise.
Legal Compliance: implement and administer policies and procedures.
Managed the administration of the affirmative action plan, personnel records, medical and compensation/benefits.
Supervised the performance planning and evaluation process, provided training, assistance and guidance in conducting a Performance Improvement Plan to employees with poor performance ratings.
Prepared monthly reports for the Upper Rio Grande Workforce Development Board.
Submitted payroll to corporate office for processing.
Human Resource Manager, Columbus Industries Texas, LLP., El Paso, TX 7/00 to 12/00
Reason for leaving: Moved out of town.
As a key member of the management group I assisted the Plant Engineer in managing and organizing the startup of a new Air Filter Manufacturing facility of 120 employees.
Advised and assisted management and employees in a variety of HR issues, which included Employee Relations, Compensation & Benefits, and Staffing.
Planned, revised and implemented all aspects of the organization’s human resources policies, procedures, orientation, objectives and initiatives.
Established and implemented a safety training programs, policies and procedures.
Staffing: recruitment and retention of hourly and salaried personnel.
Developed, implemented and managed evaluations and reviews program, payroll, salary increases and benefits utilizing a comprehensive HRIS program.
Developed job descriptions, position classification, and conducted wage survey within labor market to determine competitive wage rate.
Coordinated social activities for all company employees; made recommendations and assisted management in continuous improvement efforts.
Human Resources Manager, H.J. Heinz, El Paso, TX 1996 to 2000
Reason for leaving: Plant shut-down.
Heinz is a Fortune 200 marketer of branded foods, pet foods to retail and foodservice channels. As a Human Resources Manager Pet Food manufacturing facility of 420 employees, I provided professional human resources consultation and training to management.
Reduced employee turnover by re-evaluating job positions, also reduced absenteeism by implementing incentive programs and establishing a time and attendance tracking system.
Developed and coordinated training to managers and supervisors on Federal and State Regulations.
Staffing: recruitment and retention of hourly and salaried personnel.
Employee relations: identify and implement strategies to resolve problems, troubleshoot problems proactively and answer questions and handle issues as they arise.
Legal Compliance: developed, implemented and administered policies and procedures including safety regulations.
Developed, implemented and managed evaluations and reviews program, payroll, salary increases and benefits utilizing a comprehensive HRIS program.
Managed and audited the administration of the affirmative action plan, personnel records, medical records and compensation/benefits.
Assisted in maintaining employee morale through effective training in all areas of safety, which avoided fines and reduce Worker’s Compensation costs.
Coordinated social activities for all company employees; made recommendations and assisted management in continuous improvement efforts.
Education
MA, University of Phoenix, Santa Teresa, NM
BBA, University of Texas, El Paso, TX
Skills
Proficient with Microsoft Word, Excel, PowerPoint, People Soft, AS400 and ADP; fluent in Spanish
Associations
Site Coordinator – VITA Program – Tax Preparations
El Paso Human Resource Society of Management
VP of Memberships in 2007
Treasurer in 2006
Professional References
Mr. Enrique Alvelais HR Director 915-***-****
Cardinal Health
El Paso, TX
Mr. Victor Ponder Former – Project Manager 915-***-****
ACS State &Local Solutions
El Paso, TX
Mr. Scott Enga Former -Plant Engineer 915-***-****
Columbus Industries of Texas,
El Paso, TX 79924
Mr. Bob Bullock Former – Plant Manager 720-***-****
H.J. Heinz
El Paso, TX
Frank Olivas Former – Safety Manager 915-***-****
H.J. Heinz
El Paso, TX
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