SAMEER BACHARE
Goregoan west, Mumbai
Mobile: +91-986*******; Email: *********@*****.*** Skype: logsameer
IT Expertise ~ Hospitality – VMware- Fidelio/Micros/opéra pos
Well-accomplished professional possessing exalting experience of over 9 + years’ large-scale IT infrastructure from configuration, implementation and enhancements. Demonstrated expertise in extending technical consultancy solutions, ability to function effectively with diverse technical teams to achieve desired results within deadline dependent environments. Quick learner, effective problem solver possessing excellent leadership as well as interpersonal skills currently seeking assignments as a…
IT Manager /IT Manager Cruise ship
Core Competencies include…
Server Management (L2, L3)
Team Management
Documentation and I.T Audit
Vendor management
Technical support
ITIL procedure adherence
Fidelio $ Micros
Guest Relation
Technical Skill Set
Operating Systems
Server Editions
Microsoft Windows 2003/2008/2008 R2 Server, VMware ESX server (4.1, 5.1)
Client Editions
Microsoft Windows XP/Vista/ 7 and VMware Workstation 10
Security Products
Symantec Endpoint, McAfee EPO
Hardware
Dell Power Edge 6650/2650, HP Proliant ML, DL and Blade Servers
Tools
BMC Blade Logic, BMC ITSM Change Management, BMC ITSM User Management, Kickgen tool, HP Asset Manager
Academic Credentials
Bachelor of science in I.T. ( BSC- IT)
Object Oriented Programming (OOPS) from Boston Computer Education & Software Technology Pvt. Ltd.
Masters in computer applications- Appearing for final year.(MCA)
Diploma in Electronics
Training & Certifications
MCITP – Windows 2008 Certified by Microsoft
MCSE - Windows 2003 Certified by Microsoft
SQL -Trained
CCNA – Certified and trained by Vibrant academy
Vm-ware -Trained
ITIL
Career History
Functioning in direct coordination with the IT head / Project manager leading a team of 10 mates; chiefly accountable for assisting team members with technical and process related issues
Amend the environment as per ITIL procedures
Installation of windows 2003/2008/2012 servers.
Troubleshooting hardware and software related issues.
Effectively coordinate with different teams involving storage, network, hardware and database in order to complete the projects before set deadlines
Handle VMware ESX Technology, building ESX servers in production environment
Creating Active Directory databases and troubleshooting.
Installation, backup and maintenance of Oracle 9i and SQL servers
supporting different technologies like VMware ESX 4.0, Exchange 2010 & Windows
Backup planning according to NAS, SAN
Efficiently handled technical issues related to Network and routing.
Conducted technical training and process related trainings to new joinees
Monitoring processes and evaluating information according to SOP and LSOP requirements
Created and implemented Group policies, checked their progress and AD replication
Extended effective solutions related to Group policy, AD replication, and account lockouts, virtual machines on VMware ESX servers and Microsoft hyper-v
Handled tools such as Ntdsutil, Adsiedit, GPMC, Adrap and MPS
Conducted Memory dump analysis; handled VMware ESX servers (4.0)
Actively participated in providing approvals for configuration and server installation for production.
Ibero Cruceros (Spain)
IT MANAGER: FEB 2008 – JUN 2011
Responsible for an end of contract turnover report and training (if necessary) of shipboard systems for the next Systems Manager assuming the role; Report to include, but not limited to, any pending user request, wiring, upgrade or projects in progress.
Personal development by keeping up to date with technology changes throughout the industry, in particular hardware and software used within the Shipboard System.
Manage troubleshooting and advance assistance for Fidelio and micros along with troubleshooting Micros hardware related issues.
Schedule Daily Backup and Restore using VERITAS backup.
Maintains the Digital Signage Content Management System.
Handle all Maintenance and upgrading the windows 2003 servers for applications and VB Scripting.
Performed on Ving Vision card door lock programming and configuration and administration together with Digi online news paper printing for guests.
Actively involved in maintenance of OPERA & Micros POS and configuration including new products, creating new buttons & promotions, new outlets etc for all the revenue centers.
Administrating Fidelio Applications including Credit card registration, sales Import, stock deduction, balancing guest, crew and system accounts, Report maintenance, checking movements, giving user support of all the Fidelio modules, upgrading and script writing, patches and working on crystal reports.
Desktop support for all users which includes virus updates, hardware fault, software issues, Microsoft office issues, Fidelio application issues, Printers, lotus notes, also Configuration and troubleshooting of photo copiers, Boca ticket printers, thermal printers, slip printers, network printers etc.
Handle Network troubleshooting, configuration of wifi access points, CCTV Cameras troubleshooting includes of Switchers, Matrix Switchers, PIR cards, DVR Cards, Standalone recordings etc.
Microsoft office support for users and troubleshoots.
Maintaining inventories, introducing new software’s, Guest embarkation handling, authorization of guest credit card through FTP
Troubleshooting software’s used for the bridge and engine such as Bunker master, Napa, Amos, Info ship, Tivoli etc.
SQL Database management and Administration.
Handling Blade servers with VMware Sphere client.
WSUS management/WDS Services/LAN OS Installations
Cleaning VIRUS infection manually or with Corporate tools
Maintain the VOIP Mobile Phones infrastructure, Setup and asset.
NATWAR PARIKH INDUSTRIES LTD.
Technical Consultant: June 2005 - JAN 2008
Appreciated for delivering efficient contribution towards for the team
Handled issues related to Active Directory, Active Directory Replication, DNS, Group policies and Windows Servers (2003,NT, 2003R2), analyzed memory dump, Userenv logs and windows cluster logs
Managed VMware ESX servers, VSphere, issues related to HP ProLiant servers (ML, DL) and HP C Class Blade servers
Devised technical documents for internal Knowledge base
Majorly handled tools like GPMC, ILO, ACU, IML, and HP SIM, MPS, HPS for troubleshooting
CARNIVAL CRIUSE LINES (MIAMI)
INTERNET INSTRUCTOR: Feb 2004 – May 2005
Updated and Maintained Windows 2003 server and Cisco routers, Access Points.
Interacted with guest for any trouble faced during browsing, login or Internet card issues.
Updated all the internet machines for proper functionality and server 2003 with latest patches along with all the wifi zones.
Actively involved in cloning machines through network.
Conducted meetings for new plans with Hotel director for better revenue.
Worked on a WAN Setup from HO to Branch Offices and L2 & L3 switches.
Managed Domain running on Windows 2003 Server with multiple locations and used proxy as ISA2004 Server
OS installation of desktop & configuration
Managed a variety of operations ranging from planning, design, implementation, administration, optimization & troubleshooting of Windows 2000/2003 based servers & Active Directory, Group Policies and User Management
Performed routine backup operations using VERITAS Backup Exec® 9.1
Managed second level Helpdesk Operations under SLA and with Minimum Downtime, deployment of windows and Antivirus patches
Monitored hosted Web Servers & Clusters running on Windows2000 Adv. Server for Air Deccan and AI Express
Configuration of Local Customized software. Maintaining mailing system comprising of M daemon
Administered the local &remote mail server and housekeeping mail accounts and other administrative functions
Assisted to connect to the mail server through MS Outlook/Outlook Express
Personal Profile
Date of Birth: 29th Aug 1977
Languages Known: English, Spanish (Intermediate), Hindi, Portuguese (Basic) and Marathi
Location Preference: CruiseLines
Passport details: H3920823
CDC: PANAMA CDC/ Applied for Indian CDC.
STCW Details: PST, PSSR, BASIC FIRE FIGHTING, ELEMENTARY FIRST AID, PASSENGER SHIP
FAMILIARISAZION, CROWD AND CRISES MANAGEMENT.
References and Evaluations Available upon request