Six Sigma Project Manager

MIHAIL CHIRU-DANZER

Email: abqqib@r.postjobfree.com

Address: **** ******* **** *****

City: Buford

State: GA

Zip: 30519

Country: USA

Phone: 404-***-****

Skill Level: Director

Salary Range: $140,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

2638 Cascade Cove Drive, Mobile: 404-***-**** E-Mail: abqqib@r.postjobfree.com

Buford, GA 30519

MIHAIL G. CHIRU-DANZER

PROFESSIONAL SUMMARY

Dr. Chiru-Danzer has over 16 years of diverse professional experience in project management, consulting, business intelligence, statistical analysis and Lean Six Sigma. He is skilled at assessing and analyzing existing systems and data, providing recommendations and developing meaningful and easy-to-use Excel applications. He is an effective problem-solver and facilitator. He is especially skilled at conceptualizing and describing complex systems and processes and communicating appropriate solutions. In seven years of consulting for the IRS, he has identified over 3 Billion in assessed dollars and has collaborated to design and deploy several Lean Enterprise Transformations in the AWSS branch of the IRS and the Oregon DHS winning proposal. He developed over 100 statistical and mathematical models and Excel dashboards for internal client-facing applications for numerous Federal, Civil, and Commercial clients. He won 13 excellence awards at Booz Allen and numerous others throughout his career. Additional highlights include:

Program/Project Management (pg. 2)

Data Mining/Predictive Modeling/Forecasting (pgs. 1-3)

Lean Six Sigma/Continuous Improvement/ Kaizen (pg. 2)

Artificial Neural Network Modeling (pg. 3)

Business Analytics (pgs. 1-3)

Optimization, Modeling and Simulations (pgs. 2-3)

Strategic Planning and Change Management (pg. 2)

Risk and Fraud Analytics (pgs. 2-3)

Marketing and Customer Segmentation (pg. 1)

Workforce/Workload Management (pgs. 1-2)

Clustering and Time Series Analyses (pgs. 1-3)

Business Development (pgs. 2-3)

PROFESSIONAL EXPERIENCE

ANALYTICA CONSULTING, LLC., Owner (Buford, GA) June 2011 Current & Feb. 2009 April 2010

Business Development and Marketing

Co-Authored several analytic proposals for the DoD/Department of Security Cooperation Agency (DSCA) and short-papers on Lean Six Sigma and Continuous Improvement.

Data Analysis and Tool Development

Developed an Excel, optimization-based, Meaningful Use Demand Model for McKesson to monitor multiple products within their Pharmaceutical lines.

Developed Manning workforce Excel applications for the U.S. Department of the Navy Regional Maintenance Command.

Helped Raymond Brothers (former agent of Jason Terry, formerly of the Atlanta Hawks) develop an algorithm and business case that awarded his client a $10M contract with the Dallas Mavericks.

Capital Access Networks Inc., Director (Kennesaw, GA) September 2010 May 2011

Marketing Business Intelligence

Developed Discriminant Analysis-based Submissions and Fundings Projections model that predicted fundings to an accuracy greater than 70%.

Increased knowledge of consumer intent, behavior and experience through implementation of new analytics tools to mine consumer behavior and assess performance.

Worked with internal and external resources to deliver data-driven insights about customer behavior, traffic patterns, revenue, conversion and navigation.

Lead effort to gather, and de-dupe the firms sales leads to reach over 1.1 million leads, an increase of almost 300%.

Provided market positioning and market segmentation analysis and assessed a new product opportunity as a Specific sector was identified and presented to senior leadership as a potential HOT SPOT for Low Cost of Acquisition (COA) Fundings in a high FICO score market.

Developed several COTS-like Excel packages for internal business processing including a C-level budgeting tool, which was a success with the CFO.

Worked with Sales Channels, Web, and Direct Marketing in direct mail campaign creation, tracking and reporting.

CITI Group Inc., Vice President (Tampa, FL) May 2010 September 2010

Optimization Statistician in North American Anti-Money Laundering Division

Responsible for writing multiple documents in Deck format and ensuring consistent and organized analytical rigor and organizational layout to withstand frequent internal peer reviews and external regulatory commission audits, from organizations such as the OCC and other federal entities.

Responsible for data-mining and analysis scenarios established in proprietary rules-based anti-money laundering engine known as MANTAS system prevalently used throughout mid- to large commercial banks.

Developed multiple dynamic dashboards for Senior Leadership to monitor Key Performance Indicators.

Responsible for converting the 2010 team-generated analytics into a set of standardized documents for the North American (NAM), Latin American (LATAM), Asia-Pacific (APAC), and Europe (EMEA) clusters, utilizing the strategic roadmap generated for CITI by one of the BIG 4 consulting firms.

Project Management Responsibilities

Responsible for maintenance of teams goals and responsibilities in MS Project through WBS.

Continued to monitor teams activities on Project Charter, Communication and Risk Log to ensure timely and effective completion of all tasks and escalation of all risks at the appropriate levels.

NOTE: Extenuating personal circumstances required me to leave this position prematurely to be home with family.

BOOZ ALLEN HAMILTON, INC., Associate (Atlanta, GA) October 2001 January 2009

Six Sigma Program/Project Manager (PM)/ Technical Lead

Served as PM for the $30M-$50M (per annum) Lean Six Sigma Community of Practice (LSS CoP) offering. Responsible for 9 direct and 55 indirect reports. Responsible for the on-boarding and transition of more than 20 staff throughout the lifecycle of the projects, as resources were being shared. Managed more than 25 concurrent tasks utilizing MS Project and a full spectrum of project lifecycle techniques. Responsible for ensuring timely Executive-level, client communication and stakeholder engagement. Performed 360-degree peer reviews and wrote numerous employee assessments. Acted as liaison to Senior Director of Marketing and Branding and to the Booz Allen Legal Department. Responsible for managing vendor accounts (software providers) and sub-contracts. In charge of advertising campaign to make capability competitive with the top 10 LSS organizations in the world. Additionally I was required to:

1. Determine the frequency and content of status reports, analyze results, and mitigate risks; proactively manage potential scope creep, identify potential crises, and devise risk mitigation plans.

2. Define project scope, Charters, SOWs, goals and objectives that supported the Business goals in collaboration with senior management and stakeholders.

3. Liaise with project stakeholders on an ongoing basis.

4. Draft and submit budget proposals; recommend subsequent budget changes where necessary.

5. Determine and assess need for additional project resources and work with approved vendors, if necessary during project cycle. (Team Appreciation Award (TAA)).

Editor-In-Chief of the Booz Allen Hamilton Journal of Applied Analytics in Consulting (JAAC), which was distributed nationally to more than 600 Booz Allen Officers and Principals.

Lean Expert

Worked with group of Booz Allen Lean Experts to help design and deploy a proposed Lean Enterprise Transformation for the Oregon DHS winning analytic proposal, totaling ~$3.5 million in revenue.

Performed a full suite of Lean Assessment, Value Stream Mapping, and Kaizen Event exercises for the AWSS (IRS) Fair Act program. This approach, combined with a developed Excel tool and sequence of developed logical algorithms reduced the required staff working the program from over 50 down to 4, and total hours worked from over 1,000 to about 50. NOTE: AWSS was another ~$1.5 million in revenue from a proposal where I was the proposal manager.

Developed, Lean Users Toolkit Excel Tool for Booz Allen practitioners.

Fraud Detection and Optimization Modeling

Headed up the Atlanta division of the Enterprise Analytics Center of Performance (EA-COP) and has aligned resources with a $3M (Risk-Based Scoring and Selection, RBSS) task.

Developed Behavior Modeling through Pattern Recognition (BMPR) Capability out of the Atlanta HUB. The BMPR Capability applies simulated modeling, sensitivity analysis, analysis of multivariate data, and pattern recognition techniques to clients analytical demands. The emerging capability was composed of five elements, each managed by independent teams capability now integrated with EA-COP.

Worked with multiple Partners and Principals to develop a new Booz Allen Offering/ Capability in Promotional Response Modeling for pharmaceutical companies. The statistical methodology was written by Dr. Chiru-Danzer, and it may be applied to any Promotional Marketing scheme.

Developed Cubic Regression model in SPSS and optimization tool in Excel for AUR (Automated Under Reporter) Workload Planning Tool and Inventory Management Tools, which helped the enterprise, identify the 3 million cases that yielded approximately $700M. The effort resulted in securing an additional $1.5M contract.

Business Analysis and Dashboards

Developed Excel-based Tool and Dashboard for Exam Headquarters to formalize and automate the current five-month long Exam Planning (EP) Process. Exam Plan Tool was used to distribute the FY 2003 federal fiscal allocation among all five of the W&I Service Centers. Some of the highlights of the tool consist of:

1. Exam Plan Completion efficiency increased by 5000% and actualized two-year savings was $3M (TAA);

2. Projected Corporate closures were within 0.02% of the actual volumes, and

3. Projected Taxpayer filing patterns were within 1% of the actual values.

Experience with Design of Experiments (DOE), Sampling, Decision tree techniques, Principal component analysis, Bayesian Analysis, and a variety of other inferential statistics.

Performed business analysis translating client requirements into interactive mock-ups and process maps in Visio and iGrafx.

Utilized Cluster Analysis in SPSS and other analytical techniques, such as Discriminant Function (DF) that identified egregious Amended returns and made recommendations to Scoring and Selection criteria that yielded $48M in protected revenue.

Call-Center and Workload Planning Models

Facilitated Call-Center models that projected the volume of inbound call volumes, which resulted in a redesign of the IRS/Exam Phone Units. New system facilitated an increase of ~40% in the volume of corporately handled Toll Free calls. Call Projections were within 3% of actual volumes, for a period of two years (without modifications to the original model, TAA.

Designed Excel-based Inventory Management (IM) Tool for IRS/W&I/Exam to help Service Centers decrease over-aged inventory and case cycle times, increase closed cases, net assessments and Cold-Call Levels-Of-Service (TAA).

Previous Tools were developed in a user-friendly, dynamic Excel environment that was integrated with the IRS current infrastructure and existing systems. The modeling approach consisted of Multi-Linear Regression and Artificial Neural Network predictive models to estimate total volume and receipt pattern (seasonality) of Inbound Toll-Free Calls (TAA).

Risk-Based Scoring Analysis and Modeling

Developed a deterministic complexity model to consolidate tax-assistance centers across the US. The model was utilized by the IRS to meet the Presidents $55M budget cut in FY 05. The model was developed in a record time of 3 weeks, which was referred to as a minor miracle by the Deputy Commissioner of the IRS, and the U.S. Taxpayer Advocate. Story made the front page of the Yahoo News on Friday, May 27, 2005.

Worked with Fair Isaac and MITRE to validate the Earned Income Tax model for the IRS.

Designed a Pseudo-Risk-Based Scoring Algorithm for the IRS, enterprise-wide scoring mechanism Dependent Database. The new selection criteria yielded an average yearly savings of approximately $50M for Wage and Investment.

EDUCATION/CERTIFICATIONS

Clemson University (1998-1999) (4.0/4.0 GPA)

Ph.D., Artificial Neural Network/Pattern Recognition

Phi Kappa Phi National Honor Society

Rutgers University (1996-1997) (3.8/4.0 GPA)

M.S., Geotechnical/Seismic Engineering & Project Management

Chi Epsilon Civil Engineering Honor Society

Rensselaer Polytechnic Institute (1991-1995) (3.4/4.0 in major GPA)

B.S., Civil Engineering/Geotechnical, Minor in Environmental Philosophy

Six Sigma Black-Belt Certification # 508438, No Exp., Rec. in 2006 (Moresteam University/Booz Allen Hamilton)

Fundamentals of Engineering Rec. in 1995 (New York State Boards)

COMPUTER EXPERIENCE BY PROGRAM

Database Management

Excel 2003-2010 Data Manipulation and translation, Modeling, Financial Management, Risk-Based Analysis. Excellent knowledge of Macros (Visual Basic VB) coding

Access Data Mining

MySQL Server 5.0 with MySQL Query Browser GUI - Data Mining (light use)

Tool and Dashboard Development

Excel 2003-2010 Work Plan and Inventory Management Tool Development, Dynamic Gantt Chart and Project Management Tool Development, Dashboard and Scorecard Development

Xcelsius Dashboard generation

Analysis

SPSS 9.0-16.0. Data Manipulation and translation, Predictive Modeling such as MLR Modeling, Cubic and Binary Regression, Cluster Analysis, DFA, Factor Analysis, Other Classification techniques

Minitab 12-14. MLR Modeling, Statistical analysis, Design of Experiments Factorial Design, Sampling

STATISTICA MLR Modeling, Statistical Analysis and Graphing

NeuroShell 2.0, NeuroShell Trader 6.0, NeuroShell Predictor 6.0. Artificial Neural Network Modeling

Clementine 8.1. - Artificial Neural Network Modeling

Matlab with Excel Link Artificial Neural Network Modeling for Backpropagation and Radial Basis Neural Networks

Process iGrafx for 6 Process Runs for Six Sigma Models

Rapid Miner 5.0 Light Interaction for Neural Networks and MLR Modeling

WebTrends Web traffic trends, conversions

Google Analytics Light interaction for web traffic trends, conversions

Lead De-duping DataLadder, Match2Lists Lead de-duping, lookups and campaign management

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