Customer Service Data Entry
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Sheree
McClellanSeeking all and available jobs that are open.
Sheree Michelle McClellan
**** **** ******, **, *** 4, Phoenix AZ 85032
abqoth@r.postjobfree.com
Skills Profile
Close to 10 years experience in business office environments providing customer service and office support " significant experience in insurance industry Proficient in the handling professional lines policies, endorsements, and audits Highly skilled in data entry and reporting, document filing, and customer service. Ability to meet data entry quality and production standards. Known for ability to handle and keep confidential paperwork Effective when working under pressure Adapt quickly to change while working as part of a team or independently.
Employment History
Colony Specialty Insurance Group- Scottsdale, AZ 2005 " 2012
Data Entry Brokerage Associate
Process policies and endorsements in the company's data systems, for multiple lines of business. Review and assign submissions to the appropriate Underwriter and department; Back-up supporter in prepping and scanning documents into ImageRight; Serve as back-up receptionist; Use of FedEx, UPS software and meter machine equipment to process office mail; Received, filed and delivered mail to all company departments.
Assigned the lead position in handling department projects Appointed to train others on polices and endorsements for multiple lines of business Assisted with training outsource company who will acquire my position and tasks. Created and generated policies with 90%-97% accuracy Considered the 'go to or 'lead person on Insight and EPLI polices. Developed and maintained new manuals on processing polices and endorsement Volunteered to lead the implementation of ImageRight (Paperless work environment) - Received employee of the Quarter for role on this project Received four promotions within the company.
Occidental Fire and Casualty, Scottsdale, AZ 2004-2005
Processor
Sorted and distributed mail and company documents for clients, agents and lien holders, Processed Micro Fiche with 10 key, Covered phones for receptionist.
Successfully transitioned from sorting mailing and documents to prepping and entering Micro Fiche Consistently provided high quality customer service
Eckerd Drug, Phoenix, AZ 2003-2004
Certified Digital Specialist
Prepped and developed film for customers, Maintained photo machines and lab equipment, Stocked merchandise, Assisted customers with store inquiries, Operated cash register.
Consistently provided high quality customer service Demonstrated willingness to assist when asked in each department Received two promotions within the company
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