Sales Customer Service
Resume:
Marcia Bell
Email: abqg3f@r.postjobfree.com
Address: **** ******* *****, ********
City: Penn Valley
State: PA
Zip: 19072
Country: USA
Phone: 212-***-****
Skill Level: Management
Salary Range: $90,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Marcia D. Bell
abqg3f@r.postjobfree.com (c) 212-***-****
LinkedIn Profile: http://www.linkedin.com/in/marciabell
SUMMARY
Exceptional versatile SALES EXECUTIVE with 15 years of sales and marketing experience in increasing profits and adding value. Track record of growing sales above goal in all market conditions demonstrating initiative, creativity and focus. Extensive professional network. Reputation for being an excellent communicator, presenter, negotiator and closer. Extensive domestic and international travel.
Strategic Sales & Marketing
Key Account Management
New Business Development
Skilled Negotiator
Creative Lead Generation
High-End Luxury & Global Sales
Senior Relationship Manager
Fortune 100 Accounts
Residential & Commercial Interior Markets
Special Events / Trade Show
SELECTED ACCOMPLISHMENTS
* Achieved 120% of sales goal and 134% of gross margin goal at Polo Ralph Lauren Home in challenging economic environment
* Achieved 280% of sales goal in eighteen months in contract textile business for Victor
* Competed for, negotiated, and closed $100 million pivotal deal between Steelcase and Citibank worldwide
* Successfully closed $3 million sale for start-up commercial furniture dealership in six months by calling on industry relationships
* Contracted 50 furniture, accessory and textile wholesale interiors Industry Leaders to partner with start-up
e-business in four month period
* Achieved 100% participation of targeted US Senators by cold calling key decision makers for design industry fundraiser to benefit children with cancer
* Named one of six Jurors for Best of Show in Home Decor category of 2011 New York International Gift Fair from membership of 1,800 specifically for luxury product knowledge
PROFESSIONAL EXPERIENCE
Marcia Bell Consulting 2007-Present
Consultant for strategic sales and marketing initiatives and new business development
Key Projects:
Mayor Bloomberg`s Council on NY Design Week 2013: Concentrating on Industry-Oriented Programming in all five boroughs of New York City.
Crexendo: SEO/SEM/Cloud digital service company selling their services through introductions to the home furnishing industry.
Doodle Home.com: Quicken Loan Family of companies. Home furnishings business connecting the Retail Consumer to wholesale trade showrooms and interior designers.
LJ Duffy, New York, NY: Start-up commercial furniture dealership representing over 200 lines
* Closed $3 million sale by calling on architectural and design communities and select end-user accounts from expansive network of contacts
Hines & Co., New York, NY: Multi-line textile showroom at D&D Building
* Achieved 100% participation of targeted U.S. Senators by creative and focused cold calling for design community fundraising event in Washington, D.C.
Polo Ralph Lauren, New York, NY 2009-2011
Department Sales Manager, Ralph Lauren Home: Recruit, train, and lead team of 15 in high-end luxury sales to two markets: retail consumers and design professionals
* Opened new worldwide flagship store on Madison Avenue
* Developed strategy to meet aggressive sales goal in recessionary climate, achieving 120% of target
* Exceeded gross margin goal by 34% in period of extraordinary markdowns
* Increased special order furniture business by focusing on new market of interior designers
* Built client base of high-end luxury consumers and interior design professionals
Trade-Link.com, New York, NY 2005-2007
Start-up e-business connecting residential interior designers to trade showrooms and providing national design referral service through Google(tm)
Executive Vice President: Developed and executed marketing strategy, including advertising, collateral and web site design
* Influenced and signed 50 wholesale interiors Industry Leaders in furniture, accessory and textiles in four month period
* Successfully created road show and presented at design shows nationally
* Increased understanding of entrepreneurial business model
Victor Textile Mill, New York, NY 2003-2005
Textile mill specializing in panel and seating textiles
Account Executive: Targeted contract furnishing distributors, textile designers, and furniture manufacturers
* Exceeded sales goal by 180% in contract textiles in commercial market
* Achieved 200% of annual sales goal in custom textiles in commercial and residential markets
Steelcase Inc., New York, NY 1994-2001
International Fortune 500 manufacturer of commercial furniture, textiles, and accessories
Global Account Manager: Developed and managed Citibank and IBM accounts worldwide, totaling yearly sales of $60 million. Traveled extensively in Asia, South America, Europe and USA. Increased sales by analyzing and understanding clients` global needs and backgrounds
* Expanded Steelcase`s Citibank annual sales from $500,000 in New York City to over $43 million globally by creating and implementing strategic sales and customer service plans
* Won $100 million three-year pivotal global contract with Citibank
* Selected Financial Team Leader of Global Sales Team: Developed worldwide strategic sales direction and customer service response plan with Managing Executives
Herman Miller, Inc., New York, NY 1987-1994
International Fortune 500 manufacturer of commercial furniture and accessories
Corporate Account Manager: Targeted large, multi-national competitively held accounts
* Won $6 million in new business from competitively held account
Architect and Design Manager
* Generated $10 million in new sales by influencing critical product specifications through design community
EDUCATION, PROFESSIONAL DEVELOPMENT and ASSOCIATION
American Society of Interior Designers (ASID): National and New York Metro area
Michigan State University: Bachelor of Arts in Marketing
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