Louise Filice-Halvorson
Email: abpzfa@r.postjobfree.com
Address:
City: Silver Springs
State: NV
Zip: 89429
Country: USA
Phone: 775-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Seasoned professional with 15 years of administration, credit, collection, accounts receivable, accounts payable experience. Extensive background in business to business collections, excellent interpersonal and problem solving skills; ability to work in a fast paced, high demand environment.
Educational Background:
High School Dipolma from Oak Grove High School, San Jose CA 1/2001 to 6/1974 (High School)
Job History / Details:
Professional Profile
Seasoned professional with 15 years of administration, credit, collection, accounts receivable, accounts payable experience. Extensive background in business to business collections, excellent interpersonal and problem solving skills; ability to work in a fast paced, high demand environment.
Skill Highlights
Computer literate
Microsoft suite
Small business development
Operations start-up
Leadership/communication skills
Problem solving
Strategic thinking
General accounting
Account reconciliations
Bank reconciliations
Cash application
Accounts receivable
Accounts Payable
Business administration
Creating and implementing policies, programs & procedures
Ad-hoc reporting
Credit analysis
Business to business collections
Client account management
Self motivated
Team Player
Customer-oriented
Core Accomplishments
Successfully maintained A/R aging at 5 percentage 30-60 days 2 percentage 31-60 days, 1 percentage 61-90 days 0 percentage over 90 days.
Successfully managed, coached, trained a team of 15 across two departments, Credit Collections and Customer Service.
Currently holding this position of Vice President for the Riemer National Pedal and Spoke Credit Association.
Developed and maintained performance tracking tools that increased productivity by 10 percentage .
Successfully worked with, finance, sales, and independent sales representatives to exceed company goals and customer satisfaction.
Organized restructure and change of customer service department from California to Illinois.
Fostered and maintained healthy, happy, profitable and professional customer relationships.
Professional Experience
January 2009 to 11/26/2012 12:00:00 AM
Colnago America, Inc Chicago, IL
Business Office Director
Responsibilities include:
Administration
Corporate Secretary
All aspect of the credit and collection cycle
General accounting functions
Accounts receivable
Accounts payable
Payroll & payroll liabilities
Handle and record cash i.e. bank deposits, cash application
Customer account reconciliations
Bank reconciliation
Inventory control
Generate and distribute reports
Event planning
Manage a team of three across two departments; sales and customer service
January 1997 to 11/26/2012 12:00:00 AM
Accounts Receivable Manager
December 2005 to February 2009
Veltec Sports, Inc. Carson City, NV
Director of Customer Service
Responsibilities included:
Manage team of nine employees across two departments; collections and customer service
Work closely with finance, sales, and independent sales representatives to meet and exceed company goals and customer satisfaction
Coach and train staff
Conduct annual performance reviews, write and deliver disciplinary actions and dismissals
Develop and maintain performance tracking tools
Work with outside collection agencies
Spoke with customers at critical junctures of the collection process
Review credit applications for terms
Set credit limits
Account reconciliations
Bank deposits
Cash application
Attend and participate in credit association meetings
Trade report to credit association group
Collection calls
January 2000 to December 2005
Bell Sports, Inc. Santa Cruz, CA
Inside Sales Customer Service Manager
Responsibilities included:
Managed a team of fifteen employees across two departments; inside sales and customer service
Fostered and maintained healthy, happy, profitable, and professional customer relationships
Responsible for sales reports for internal and external staff
Performed off-site sales meeting planning
Conducted annual performance reviews, wrote and delivered disciplinary actions and dismissals
December 1996 to November 2005
Bell Sports/Giro Division Santa Cruz, CA
Accounts Receivable Manager
Responsibilities included:
Managed a team of three; two collectors and a cash application person
Account reconciliations
Month end close and reconciliations
Bank deposits
Cash projections
Reviewed and processed credit applications
Created and maintained various spread sheets related to accounts receivable
Conducted annual performance reviews, wrote and delivered disciplinary actions and dismissals
Coached and trained staff
May 1994 to January 1997
Giro Sport Design Santa Cruz, CA
Collection Specialist
Responsibilities Included:
Call on delinquent accounts
Meet call quota
Work with outside collection agencies
Manage all aspects of the collection cycle
Compose ten day and final demand letters
Education
12 Oak Grove High School San Jose, CA
High School Diploma