Customer Service High School

Ellen Vergona

Email: abpxe1@r.postjobfree.com

Address:

City: Matthews

State: NC

Zip: 28104

Country: USA

Phone: 704-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented representative with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Educational Background:

High School Dipolma from Benedictine Academy, Elizabeth NJ 1/2001 to 6/1965 (Academic)

Job History / Details:

Summary

Results-oriented [

] with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Highlights

Conflict resolution techniques

Team management

Meticulous attention to detail

Persuasive

Skilled multi-tasker

Deadline-oriented

Experience

October 1991 to August 2012

Sears/Kmart Pineville, North Carolina

Customer Service Manager

Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.

Education

1965 Benedictine Academy Elizabeth, New Jersey

High School Diploma Academic

Graduated valedictorian of my class. I was involved in student council, and presided as vice president in my junior and senior years. I was involved in sports, golf and basketball, as well as the debate team.

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