Customer Service High School

Nathan Cochran

Email: abpwzh@r.postjobfree.com

Address:

City: Portland

State: OR

Zip: 97216

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented, highly motivated with the willingness to learn new tasks. Able to lift [150] pounds. Flexible schedule and available for all shifts.

Educational Background:

High School Dipolma from Naya ECA, Portland OR 1/2001 to 6/2011 (Basic Study)

Job History / Details:

Summary

Detail-oriented, highly motivated with the willingness to learn new tasks. Able to lift [150] pounds. Flexible schedule and available for all shifts.

Highlights

Safety-oriented

Quick learner

Team player

Customer-service focused

Exceptional problem solver

Flexible schedule

Reliable and punctual

Valid [Washington] driver's license

Adaptable

Determined

Basic math skills

Reliable team worker

Comfortable standing for long time periods

Accomplishments

Eagle Scout 2009, recognized by peers and management for going above and beyond normal job functions. Customer Assistance Worked diligently completed all assigned tasks, working overtime as needed. Customer service calmed and help resolve complaints.

Experience

March 2011 to March 2012

Burger King Portland, OR

Crew Member

Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner.Served fresh, hot food with a smile in a timely manner. Served orders to customers at windows, counters and tables. Quickly unloaded product shipments and stocked freezers. Cut and chopped food items and cooked on a grill or in fryers. Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Carefully maintained sanitation, health and safety standards in all work areas. Followed all established restaurant practices and procedures. Took initiative to find extra tasks when scheduled duties were completed.

May 2008 to August 2011

Two Guys and Grill Gresham, OR

Concession

Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Served fresh, hot food with a smile in a timely manner.Resolved guest complaints promptly and professionally.Cut and chopped food items and cooked on a grill or in fryers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Accurately measured ingredients required for specific food items.Prepared and served beverages such as coffee, tea and fountain drinks.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Worked well with teammates and openly invited coaching from the management team.

Education

2011 Naya ECA Portland, OR

High School Diploma Basic Study

Attendance Academic Achievement Award, Coursework in Farming and nature. Coursework in Marketing, how to advertise. Culture work with elders; learning how to bead, cook and family life.

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