Customer Service Assistant
Resume:
Lisa Tresner
Email: abpvom@r.postjobfree.com
Address: **** ********** *** **** *
City: Simi Valley
State: CA
Zip: 93065
Country: USA
Phone: 805-***-****
Skill Level: Management
Salary Range: $37,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Lisa A. Tresner
1974 Hillgate Way Unit B
Simi Valley,Ca.93065
EMPLOYMENT HISTORY
Four Seasons Medical and Dental Spa - Westlake Village, CA
August 2012 September 2012.
Duties included Marketing to patients for referrals to the practice
assistant to the Doctor about ordering dental supplies and administrative supplies, dental supplies. Approximately 40 outgoing calls daily, meeting monthly quotas, attending weekly sales and dental meetings. Provided telephone support to patients, follow-ups on pending clinical documentation, monitoring OSHA compliance, effectively communicating with patients, company staff and other health-care professionals.
Dr. Victor K. Muradian D.D.S. (2000-2011) Simi Valley, CAMain Assistant and Collection Consultant, with Court Appearance
Duties included main assistant, customer service skills, billing and collections, contacting courts about delinquent account and legal action with emphasis on collection detail, training new employees about all aspects of the Dental field. Customer Service, answering telephones. Also, was attending employee monthly meeting, ordering supplies, follow up with the customer care.
Dr. Glenn Garvin D.D.S.(1996- 2000) Simi Valley, CAFront Office Administrative Assistant and Dental Assistant
Duties included Assisting 4 Doctors in everyday tasks including the scheduling of all appointments, contacting courts for various court proceedings about delinquent accounts and legal actions with an emphasis on collection detail. Utilizing excellent computer, phone written and verbal skills with a professional front office and back office demeanor.
EDUCATION
Bryman College Business Administration and Dental Assistant
TECHNICAL SKILLS
Office Skills: Telephone Front Desk Reception, Customer Service, Filing, Database Records Management, Executive Administrative Support, Complaint H andling, Data Entry,MS Office (Word, Outlook, Windows Excel)
Personal and professional references furnished upon request
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