Customer Service Accounts Payable

Susan Bowhall

Email: abpsge@r.postjobfree.com

Address: **** **** **** **

City: South Windsor

State: CT

Zip: 06074

Country: USA

Phone: 860-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Susan P. Bowhall

2804 Mill Pond Drive aa South Windsor, Connecticut 06074 aa Telephone: 860-***-**** aa Email: abpsge@r.postjobfree.com

Administrative & Business Operations Professional

Office & Front Desk Management/Customer Service & Support/Billing, Accounting & Collections

Professional Overview

aa A self-directed, detail-driven, and performance-oriented Administrative/Business Operations Specialist offering extensive experience along with the ability to effectively combine time/resource-management skills and implement strategic administrative and operational initiatives to enhance productivity, quality, and client service.

aa Team-player, flexible in accepting assignments and responsibility; recognized for capacity to work autonomously as well as collaboratively and interact effectively with support staff, management, and clients including key internal/external stakeholders.

aa Accustomed to working under fast-paced, high-volume, time-sensitive conditions while managing multiple projects/tasks simultaneously, exceeding established goals and objectives, and enhancing professionalism.

aa Superior interpersonal, organizational, analytical, and critical-thinking skills. Strong written, oral, and technical aptitude. Microsoft Office and Lotus Notes proficient.

Core Competencies

aa Executive/Staff Assistance aa Reception/Multi-Line Telephones aa Client/Vendor/Supplier Relations

aa Billing/Coding/Invoicing aa Accounts Payable/Receivable aa Database/Records Maintenance

aa Order Review/Verification aa Operational/P&L Management aa Budget/Personnel Administration

aa Data Entry/Filing/Faxing

aa Staff Supervision/Training

aa Report/Spreadsheet Generation

aa System/Process Enhancement

aa Buying/Purchasing/Acquisition

aa Departmental/Team Collaboration

Professional Experience

Anixter (Formerly IMS, Inc.) Manchester, CT Jan. 2007 - Present

Receptionist/Accounting Specialist

Provided administrative and business operations support to a staff of fifty (50) for a leading global supplier of communications and security products, electrical and electronic wire and cable, fasteners, and other small components.

aa Delivered exceptional service to the public; greeted and assisted visitors, handled multiple incoming telephone lines, and directed calls appropriately.

aa Supported all company operations; served as a liaison between departments and senior management in the resolution of day-to-day administrative and operational issues.

aa Oversaw all financial reporting activities including accounts payable/receivable and budget and forecast preparation; entered accounts payable, processed payments weekly, and submitted for month-end close.

aa Generated monthly income statements and handled all account receivables; entered fiscal YTD budgets.

aa Invoiced internal and external customers, ran general ledgers to reconcile accounts, and monitored compliance with established accounts payable processing and payment procedures.

aa Monitored the timeliness of payments for a base of more than 200 creditors; cross-referenced deliveries versus actual invoicing and the breakdown of cost accounting and general ledger entries.

aa Assessed, investigated, and detected errors and inconsistencies in financial entries, documents, and reports.

aa Organized and prepared departmental reports and financial data.

aa Procured, managed, and controlled office inventory/supplies and reordered items as necessary.

aa Monitored and responded to emails, and sorted, reviewed, screened and distributed incoming and outgoing mail.

Selected Accomplishments:

aa Promoted twice during tenure: Expediter to Buyer (Apr. 2008) and Buyer to Accounting Specialist (Feb. 2010).

aa Organized and employed new procedures to ensure office efficiency; consistently increased productivity, reduced costs, and streamlined operations.

Additional Experience:

Purchasing Agent, National Waste Associates, East Hartford, CT, Jan. 2005 aaa Nov. 2007/Assistant Manager, Sugarplum Cards and Gifts, East Hartford, CT, Jun. 2003 aaa Oct. 2005/Buyer, Bobaaas Stores, Meriden, CT, Jul. 1998 aaa Mar. 2003

Designations

aa Certified Personal Trainer

Community Involvement

aa Mothers of US Marines

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