Manager Customer Service
Resume:
Amal Mazahreh
Email: abpnwn@r.postjobfree.com
Address:
City: San Mateo
State: CA
Zip: 94401
Country: USA
Phone: 650-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Team-oriented Retail Sales Associate Focused on setting high expectations and raising service standards. Focused leadership, team building and staff training . Communications skills both with guest and staff Ensure safety experience
Educational Background:
High School Dipolma from original occupation program, Millbrae CA 1/2001 to 12/1998 (computerize office career)
High School Dipolma from COLLEGE OF AL HUSON, Millbrae CA 1/2001 to 11/2012
Job History / Details:
Summary
Team-oriented Retail Sales Associate
Focused on setting high expectations and raising service standards. Focused leadership, team building and staff training .
Communications skills both with guest and staff
Ensure safety experience
Highlights
Staff development talent
Customer-oriented
Supervisory skills and training
Bilingual in Arabic Hiring
Operations management
Flexible
Dedicated team player
Team leadership
Accomplishments
Recognized as General manager of year 2000
Played a key role of obtaining injury free restaurant for two year in a row
Managed to get certificate (less complaint restaurant )
Trained new managers
Experience
September 2001 to February 2003
Denny's San Mateo, CA
General Manager
Monitored use of government food commodities to ensure that proper procedures are followed
Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed
Maintained system of control for storage temperatures and proper functioning of kitchen equipment
Maintained contact with kitchen staff, management, serving staff, and customers
Directed the operation and organization of kitchens and all food-related activities, including the presentation and serving of food
Accepted payment from customers and made change as necessary.
Assisted co-workers.
Attempted to limit problems and liability related to customers
Checked the quantity and quality of received products
Hired and trained staff
Managed food and produce receiving process
April 1998 to September 2001
LYONS San Mateo, CA
General Manager
customer service
staff training
performed leadership
Trained employees for correct facility procedures, safety codes, proper recipes and plating techniques.
Hired and trained staff
Won manager of the year award
Checked the quantity and quality of received productsManaged preparation and presentation of the foodManaged food and produce receiving process
Supervised and coordinated activities of cooks and workers engaged in food preparationMaintained system of control for storage temperatures and proper functioning of kitchen equipment
Monitored use of government food commodities to ensure that proper procedures are followed
August 1989 to April 1998
FRanklin Market San Mateo, Ca
owner and manager of Franklin Market
Computed sales prices, total purchases and processed payments.
Operated a cash register to process cash, check and credit card transactions
.Facilitated monthly and quarterly physical inventory counts.
Replenished floor stock and processed shipments to ensure product availability for customers.
Checked the quantity and quality of received products
Managed food and produce receiving process
Prepared internal quarterly and annual portfolio monitoring reports.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Education
1998 original occupation program Millbrae, CA
Associate of Arts computerize office career
1988 COLLEGE OF AL HUSON AL HUSON, JORDAN
Associate of Arts design
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