Sales Manager

Rick Reed

**** ** ***** **. ******** City, OK ***62

Phone: 405-***-****

E-mail: abpma9@r.postjobfree.com

PROFESSIONAL EXPERIENCE

AT&T Oklahoma City, OK

Area Retail Sales Manager Oklahoma City 6/00-Present

Successfully completed management tours in Retail Sales, Sponsorships and Advertising, Strategic Operations,

Marketing and Finance

Member of AT&T s Accelerated Development Program and Invest for Success Program assigned to develop

current top performers for Senior Manager / Executive assignments

Currently oversee AT&T s Mobility retail stores in Oklahoma City responsible for end to end management

including staffing, strategy, promotion, execution and sales of AT&T s wireless and in-home products.

Consistently exceed assigned targets and was awarded top Sales team in the market for 2011

Oversaw AT&T s $23M sponsorship of the US Olympic Team. Developed 2008 Beijing Olympic Program that

integrated Consumer Marketing, Business Marketing, Online, Wireless, Programming, Employee

Communications, and PR with our sponsorship of Team USA. Launched AT&T Team USA Soundtrack program

that generated $1M for Team USA through over 700K online and wireless music downloads during the two weeks

of the Beijing Games. Spearheaded all 3-screen Olympic content initiatives that resulted in over 1.7M views on

att.net/teamusa and 280K views on AT&T Team USA on Demand on U-verse. Developed and implemented a

$3M technology enhancement at the three Olympic Training Centers. Oversaw comprehensive employee

integration program that included: a dedicated employee Olympic sitelet that achieved over 2M views and over

80% of employees visiting, launched an employee referral Beijing Olympic Promotion and hosted 5 employee

Olympic roadshows with Olympians and key AT&T executives in attendance.

Lead Regional Market Coordinator for the U-verse TV initiative. Key liaison between Sales, Marketing, and

Operations that that ensures a successful product launch in each new market. Post launch, responsible for

expansion within the market and to additional markets while overseeing the overall customer experience.

Responsible for overall Operations strategy covering IVR s, Sales/Ordering, Billing, Bill Inquiry, and Credit and

Collections for Project Lightspeed; a project that will deploy fiber to 18 million homes offering Voice over IP

Services, Integrated Next-Generation Television, and Super-High-Speed Internet Access.

Lead a team that consists of Program Managers, Database Administrators, and Website designers. Implemented

the Project Lightspeed intranet website which was the employee one-stop tool. Spearheaded overhaul of the

Lightspeed Integration Tool which was an internal tool to track project timelines and issues. Project Manage

timelines and issues associated with Legal, Regulatory, Finance, and Corporate Communications.

Assigned by AT&T Data Services Chief Financial Officer to Marketing Account Manager role of an affiliate

subsidiary which accounts for over $8 billion dollars in annualized revenue.

Appointed to supervise a team of managers to ensure quality customer satisfaction, project manage and implement

broadband/data initiatives/processes, and create operational efficiencies in the wholesale marketing department.

Negotiate contracts and amendments for billing and collections services through AT&T and its regional

subsidiaries.

Lead financial analyst on new product development and project enhancements.

Business case author and financial analyst for broadband projects requiring funding greater that $1 million dollars.

THE TICKET 760 A.M. San Antonio, Texas

Radio Sports Broadcaster 11/99-3/00

Analyze game situations and responsible for color commentary for all men s UTSA basketball games.

Conducted pre-game and post-game interviews with players and coaches.

MERRILL LYNCH & CO. San Antonio, Texas

Analyst Intern, Private Client Group 5/99-8/99

Examined important aspects of financial management with financial consultants and trust officers.

Maintained client contact: Provided up to the minute information on the stock market and accounts.

Prepared the necessary data to build financial foundations.

Examined the returns and performance of equities in comparison with the three major benchmarks while tracking

portfolios. Analyzed the costs/benefits of tax-free and taxable investments.

EDUCATION

THE UNIVERSITY OF TEXAS AT SAN ANTONIO 8/95-5/00

Bachelors of Business Administration in Finance

SKILLS

Microsoft Word, Excel, PowerPoint, Project, Visio, Access, NetMeeting, Live Meeting, and Outlook

Presentation skills:

o ESPN TV interview on AT&T s sponsorship of Team USA, 2/08

o AAPAA panel discussion on Paralympics and disabilities, 1/08

o Presented and demonstrated U-verse IPTV current and future functionality at the 2007 ITECH Law

World Conference, 4/07

o Management style and work environment at AT&T presented to the UTSA Finance/Accounting scholar

group, 4/04

o What has UTSA athletics and a Business degree meant to me presented to AT&T employees/UTSA

alumni, 3/03

o Guest speaker for San Antonio Rotary Club, 3/99

o Roadrunners for Education Outreach Program, 95-99.

ACHIEVEMENTS

Member of AT&T s Invest for Success Program, 2011-present

Member of AT&T s Accelerated Development Program, 2009-10

AT&T Global Marketing Organization Service Excellence Award, 2008

Area Managers Camp for AT&T Supervisors, 12/04

Certificate of Completion, Telecommunications Technologies for Non-Engineers, 3/01

Managers Camp for AT&T Supervisors, 3/01

Certificate of Completion, Microsoft Access 97 (16 hours), New Horizons Computer Learning Centers, 3/01

Participated in the 1999 NCAA Men s Basketball Tournament (UT-San Antonio Basketball)

1999 Southland Conference Basketball Tournament Champions

All-Southland Conference Academic Team, 1996-98

Scholastic Honor Roll, UT-San Antonio, 1995-96

ACTIVITIES

Member of OKConnect connects young executive Oklahoma City business leaders

Member of Oklahoma City, Edmond, South Oklahoma City, Yukon, Woodward and Elk City Chamber of

Commerce

Responsible for leading AT&T s national volunteer efforts associated with Feeding America. In addition,

volunteered to participate monthly

Member of AT&T s Mentor Program, 2002-11

Represent AT&T at The University of Texas-San Antonio fund-raising drive for UTSA scholarships and

recruiting activities

Men s NCAA Basketball Final Four/Regional Media Relations Assistant, 2000-07

Habitat for Humanity- volunteer time with fellow AT&T employees to assist in building homes for

underprivileged families

Lonestar Basketball Invitational committee member for fundraising, 2005

AT&T s Annual Shareowner meeting: selected to participate, 2001-04

Team captain and coach of AT&T Broadband Ballers company basketball team, 2001-05

Participate in AT&T s United Way fund drive by securing Corporate donations and gifts

UTSA Business Leadership Challenge Program, 1999-00

Captain (1998-99), Varsity Basketball, UTSA, 1995-99

Babcock Cleanup, UTSA athletic volunteer work, 1997-99

References Furnished Upon Request

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