Customer Service Rep

Rachel's InformationLocation: HONOLULU, HITitle: AllWilling to Relocate: NoMember Since: 2011-12-09

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RACHEL BROCKMAN

**** *******, **** *

Honolulu, HI 96813

808-***-**** • abpldn@r.postjobfree.com

Education

Strayer University

Bachelor of Arts in International Business received Jun.2004

United States Defense Information School

Photojournalism Certificate received 1990

Employment

Robert Half International, Honolulu, HI

Office Team

Customer Service Rep Feb.2012 – Jul 3, 2012

Provided Customer service support for Hawaii State Federal Credit Union during system upgrade April to Jul of 2012. Receiving inbound calls and answering questions on balance, performing transfers, making visa payments, and reconciling accounts.

MobiPCS Honolulu, HI

Inventory Coordinator Oct. 2010 – Dec. 2011Provided office and logistical support to Logistics Manager; served as point of contact for vendors, employees, and customers.

Robert Half International, Honolulu, HI

Office Team Apr. 2010 – Oct. 12 2010

Held a variety of jobs ranging from customer service to office administration for various employers.

United States Coast Guard (MWR) Honolulu, HI

Recreation Aide Aug. 2007 – Oct. 2009Developed Single Sailor program for Director of MWR (Morale, Welfare & Recreation) Department of the Coast Guard.

Centerplate Honolulu, HI

Office Manager Dec. 2005 – Jun. 2007

Provided office support to general manager and department heads; served as point of contact for vendors, employees, and customers.

Ironwood Communications Honolulu, HI

Dispatcher Apr. 2004 – Nov. 2005

Cheap Tickets Honolulu, HI

Reservations Agent Aug. 2003 – Jan. 2004

AT&T Honolulu, HI

Operator Jul. 1992 – Sept. 2002

United States Coast Guard, 11th District Long Beach, CA

Seaman Apprentice Mar. 1988 – Jan 1990

United States Coast Guard, 14th District Honolulu, HI

Public Affairs Specialist 3rd Class Jun. 1990 – May 1992

Skills

Trained photographer

Proficient in:

Microsoft Excel

Microsoft Word

Microsoft Power Point

Skilled at

Experienced at working under pressure

Excellent customer relations skills

Honors and Activities

DINFOS-Defense Information School (Photojournalism)-Jun 1990

Alpha Sigma Lamdba Membership-National Honor Society-Mar 2004

LAM-Leadership and Management School Certificate of Completion-United States Coast Guard-Aug 2008

Active Church Membership-Hope World Wide (Charitable Arm)

References

April Ching- 808-***-****

Dellas Alexander-808-***-****

Theresa Araujo-Director MWR United States Coast Guard 400 Sand Island Parkway- 808-***-****-Letter of Accommodation

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