Customer Service High School

Kate McDevitt

Email: abpfpa@r.postjobfree.com

Address:

City: Portland

State: OR

Zip: 97206

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I"m an upbeat high volume professional bartender/server with over ten years of experience. I'm a quick learner and not only am I fast, I'm efficient. Ive found that the most successful businesses work together as a team. Fostering this team atmosphere is a priority of mine. I like to have fun with my customers and my co-employee's while always maintaining a professional work environment. I'm highly motivated, enthusiastic, drama free and dedicated to providing impeccable costumer service

Educational Background:

High School Dipolma from petaluma high school, Petaluma CA 1/2001 to 1/1997 (GE)

Job History / Details:

Summary

I"m an upbeat high volume professional bartender/server with over ten years of experience. I'm a quick learner and not only am I fast, I'm efficient. Ive found that the most successful businesses work together as a team. Fostering this team atmosphere is a priority of mine. I like to have fun with my customers and my co-employee's while always maintaining a professional work environment. I'm highly motivated, enthusiastic, drama free and dedicated to providing impeccable costumer service

Highlights

Sixteen years of experience

Bar management

I thrive in a fast paced environment

Working knowledge of many POS systems

Excellent communication skills

Strong ability to sense a costumers needs

Ability to identify unruly or intoxicated patrons and communicate with my teammates to solve any problems

Working knowledge of all lottery machines

Consistently over my career I've been accurate with all cash and credit card handling

OLCC and Food Handlers certified

Espresso and coffee knowledge

Wine and beer knowledge

I excel in up-selling

Experience

February 2011 to May 2012

Belmont Inn Portland, Or

Bartender/Server

Attending to customers needs at the bar and on the floor

Responsible for general cleanup, prep and stocking

Cooking

Provided prompt, efficient, friendly, and quality service at all times.

August 2009 to March 2011

Acapulco's Gold Portland, Or

Bartender/Server

Serving in an eight table section while making drinks for the entire restaurant

Responsible for bi-weekly liquor inventory

Serving and prepping for BBQ and banquets

Promoted positive customer and co-worker relations through courtesy and service

September 2007 to April 2009

Reel M Inn Portland, Or

Bartender/Server/Cook

Cooking and serving fried chicken, mixed drinks, beer and wine in a extremely fast paced bar

Responsible for inventory, food and bar prep

Working with the owners planning promotions and Make A Wish fundraisers

January 2002 to February 2007

Finbar Devine's Petaluma, Ca

Bar manager

Handling operations and management including; customer service, scheduling, hiring, training, inventory, bartending, serving, drink menu's and specials

Set up special events and private parties.

Promoted upcoming bar events, programs and weekly trivia game nights.

Effectively handled customer complaints and special requests.

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