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Customer Service High School

Location:
Geneva, NY
Posted:
October 23, 2012

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Resume:

Susan Wilber

Email: abpf5x@r.postjobfree.com

Address:

City: Geneva

State: NY

Zip: 14456

Country: USA

Phone: 315-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experience in upper management for Senior Living Services at Thompson Health. Driven and compassionate healthcare professional with eight years hands-on experience in fast-paced residential and day program environments. Accountable and responsible with a strong focus on resident and family customer service.

Educational Background:

High School Dipolma from Keuka College, Penn Yan NY 1/2001 to 5/2007 (Business Management)

High School Dipolma from Empire State College, Penn Yan NY 1/2001 to 10/2012

High School Dipolma from Cazenovia College, Penn Yan NY 1/2001 to 10/2012

Job History / Details:

Professional Summary

Experience in upper management for Senior Living Services at Thompson Health. Driven and compassionate healthcare professional with eight years hands-on experience in fast-paced residential and day program environments. Accountable and responsible with a strong focus on resident and family customer service.

Education and Training

2007 Keuka College Penn Yan, New York

Master of Science Business Management

1986 Empire State College Saratoga Springs, New York

Bachelor of Science Therapeutic Recreation

1982 Cazenovia College Cazenovia, New York

Associate of Science Human Services

Skill Highlights

Familiar with all aspects of aging process.

Member of Dementia and Behavioral Screening Team

Experienced in process improvement.

Proficient in New York State Standards for Adult Homes, Part 487 Regulations.

Proven Leadership and Communication Skills

Professional Experience

November 2004 to Current

Thompson Health Canandaigia, New York

Director of Medical Adult Day Program and Enriched Living Services

Responsible for all management aspects of a 48 apartment Enriched Living licensed Adult Care Facility located at Thompson Health.

July 1994 to November 2006

Clifton Springs Hospital and Clinic Clifton Springs, New York

Senior Coordinator of Behavioral Health Programs

.

January 1986 to July 1994

Williard Psychiatric Center Williard, New York

Therapeutic Recreation Specialist and Residential Program Counselor



Contact this candidate