Manager Sales

ROBERT TAORMINO

Email: abpdwn@r.postjobfree.com

Address:

City: ST PETERSBURG

State: FL

Zip: 33705

Country: USA

Phone: 727-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Restaurant manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.Highly proactive manager with 12 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. I have owned my own Restaurant/ Bar Business and built it from the ground up to later to be sold for profit.

Educational Background:

High School Dipolma from Gloucester County Culinary Arts, Gloucester NJ 1/2001 to 6/2002 (Culinary Arts)

Job History / Details:

Summary

Restaurant manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.Highly proactive manager with 12 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. I have owned my own Restaurant/ Bar Business and built it from the ground up to later to be sold for profit.

Highlights

Natural leader

Strong work ethic

Customer-oriented

Customer-oriented

Strong leader

Culinary arts education

Proven cost-control expert

Full service restaurant background

Results-oriented

Hiring and training

Business operations expertise

Operations management

Adaptable

Dependable

Former Business Owner

Started Business From Ground Up

Ownership Mentality

Experience

August 2011 to Current

Firkins Chrysler Jeep and Dodge Bradenton, Florida

Sales Associate

Sold customers vehicles through out side prospecting and through lot traffic. As well as follow up phone calls to potential clients. I developed a business through referrals and repeat customers. I cold called service customers as well as orphan clients to drive sales through slow times. I also remained Chrysler Certified through my tenure.

October 2008 to August 2011

Chilis Bar and Grill Arcadia, Florida

Manager

Carefully interviewed, selected, trained and supervised staff.

Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Interacted positively with customers while promoting restaurant

Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Actively participated in ongoing customer service programs to build sales and rapport in the community.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service through GEM Surveys. Recognized on Corporate Voice Mail and News Letter. #1 in guest satisfaction in the Region.

129 percentage IFO for six months

Led and directed team members on effective methods, operations and procedures.

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Developed, implemented and managed business plans to promote profitable food and beverage sales.

Created fun team building activities to engage staff in up-selling to meet revenue targets.

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Received recognition from city of Arcadia for contributions to the community through Give Back Nights

October 2006 to October 2008

Sam Seltzer Steak House Sarasota, Florida

Kitchen Manager / Assistant General Manager

Hired and trained staff of 15 BOH Team Members

Oversaw 10 cooks and 1 Sous Chefs as part of overall back of the house operations.

Trained 2 Assistant KM that went on to become Kitchen Managers

Ran the Lowest Food Cost in the Company

Trained other KM to Lower there Food Cost

KM of the Year Award for the Company

Oversaw operations when GM was out of the building and on Vacation

Did Weekly inventory for Food and Beverage

Maintained The Best Guest Satisfaction In the Company

Did 32,000 dollars on Mothers Day and other Holidays

Managed a 400 Seat Restaurant with a Banquet Facility

Increased Sales Year Over Year through Great Food and Service

Executed various kitchen stations and assisted with, meat, fish, saute or pantry

Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food

October 2004 to September 2006

CRABBY BILLS SEAFOOD INDIAN ROCKS BEACH, FLORIDA

GENERAL MANAGER /KITCHEN MANAGER/ CATERING MANAGER

Managed Daily Operations

Controlled Food Cost

Menu Development

Hiring and Training Staff

Created Catering Menu and Operated Off Site Functions

Worked with all Kitchen Managers on Development

Cooked On TV Studio 10 Representing Crabby Bills

Daily Operations of Running a Shift in all Areas

General Manager of Tyrone Crabby Bills

Managed Full P and L Statements on Monthly Basis

Budget Writing and Planning

Retail Fish Filleting

Cooking of All Seafood

Marketing and Development

Did Monthly inspections of Company Stores and Inventory Audits

Education

2002 Gloucester County Culinary Arts sewell, New Jersey

Associate of Science Culinary Arts

Coursework in Food Service Management and Restaurant Management

Silver Medal in NJ F.C.C.L.A. Hot Foods Academic Achievement Award

Emphasis in Culinary Arts Recipe Preparation and Recipe Development

Culinary Arts coursework

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