Michael G. Bergman
Email: abpdot@r.postjobfree.com
Address:
City: Tempe
State: AZ
Zip: 85283
Country: USA
Phone: 414-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Service-driven professional with sales experience and exceptional people skills. Versed in customer-service and the inner workings of the parts and service departments of a professional auto dealership. Desires a challenging role as Service Writer.
Educational Background:
High School Dipolma from Arrowhead High School, Hartland WI 1/2001 to 5/1984 (General)
Job History / Details:
Professional Summary
Service-driven professional with sales experience and exceptional people skills. Versed in customer-service and the inner workings of the parts and service departments of a professional auto dealership. Desires a challenging role as Service Writer.
Core Qualifications
Results-oriented
Client-focused
Self-motivated
Positive and friendly
Relationship selling
Excellent work ethic
Goal-oriented
Excellent negotiating tactics
Reliable and dependable
Dedicated team player
Experience
May 2012 to Current
Chandler Harley-Davidson Chandler, AZ
Parts and Accessories
Described use and operation of merchandise to customers.Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions. Demonstrated that customers come first by serving them with a sense of urgency.Verified that all merchandising standards were maintained on a daily basis. Number one in parts sales volume for the month of October.
June 2005 to February 2009
Acura of Brookfield Brookfield, WI
Loaner Car Supervisor
Consistently recognized by management for providing superior customer service.Created repeat business by developing long-term relationships with regular customers. Maintained loaner car fleet. Served as conceirge to the service department. Resolved guest complaints. Contacted new and existing customers to discuss how their needs could be met with specific products and services.
March 2009 to June 2012
Wood or Water Delafield, WI
Pier Builer/Installer
Blue print reading. Building of piers and installation on-site. Working with customers to ensure satisfaction of final product.
Education
1984 Arrowhead High School Hartland, WI
Professional Affiliations
SCCA - Sports Car Club of America; AMA-American Motorcycle Association; NMA-National Motorsports Association