Engineering Electrical

Shelly L. Hazard 978-***-****

** ******** **. ***.************.com

Groton, MA 01450 abpdn1@r.postjobfree.com

SUMMARY

With a degree in electrical engineering and experience as an electronics technician, Shelly is

very comfortable with technical subjects and confident in her ability to learn new technology.

Her work experience includes technical and documentation-focused positions in manufacturing,

engineering, and marketing, giving her a unique perspective. Since she understands the

processes and requirements of other functional groups, she can work more effectively with

them to produce superior product documentation.

EXPERIENCE

Technical Writer (2005-2008)

Harman Specialty Group, Bedford, MA

Note: Originally hired as a short-term contractor, then called back six months later for a full-time position.

Responsible for the documentation for three product lines

Lead writer for new project documentation, entailed tasks such as attending project

team meetings, creation of new product documentation, and working with SQA to

resolve documentation-related bugs from the bug tracking system

Create the copy for the product brochures and occasional white papers

Creation and release of service manuals. Entailed gathering information, writing and

editing material, formatting to style guidelines, working with other groups to review

manual and approve changes, releasing completed documentation following specific

process guidelines

Support of technical writing department. Entailed tasks such as indexing in-process

manuals and editorial review of in-process manuals

Freelance Writer & Editor (2003-Present)

Shelly has provided writing, editing, and web maintenance services to various companies both

on contract and on an as-needed basis. Work she has accomplished includes developing &

editing feature articles, writing product user manuals, editing scripts for a series of public radio

announcements, editing advertising brochures and press releases, editing raw translations into

English for grammar and correct word usage, writing and editing web site materials, updating

web site product catalogs, performing web site maintenance updates, and writing articles on

specific topics for publication.

Technical and Marketing Writer (1997-2003)

Tektronix, Inc., North Chelmsford, MA

NOTE: During this time, the company changed ownership twice due to acquisitions. Other company names were

Digital Lightwave and Microwave Logic, Inc.

Documentation Lead for customer documentation of new products. Entailed attending

core team meetings, managing the documentation schedule, gathering information and

designing the format of the document set, writing and editing material and leading the

documentation team in the creation and release of the document set

Creation and maintenance of service documentation, including service manuals,

upgrade procedures, calibration procedures, and rework procedures driven by an

Engineering Change Order (ECO)

Design and creation of Help systems for all new products

Assisted engineering with software release notes for all new products

Creation and writing of marketing materials, including articles for trade magazines,

application notes for use by applications engineers and customers, data sheets for

individual products, and product presentations for training

Shelly L. Hazard page 2 of 2 abpdn1@r.postjobfree.com

OTHER SKILLS

Documentation and RoHS Researcher (2006, Contract)

Initiation & release of ECOs/MCOs through the AGILE documentation system

Compilation of all lead-free versus non-lead-free components in the current products

Research & release of new RoHS-compatible parts to replace leaded components

Internal Auditor for ISO9001 and ISO2000 (1995-2003)

Duties included performing regular audits of different areas per a schedule. Audits were

performed by investigating the policies in place and interviewing the employees to ascertain if

the process was working correctly. A report of the findings of the audit and a review of the

report with those that were audited was also part of the process.

Engineering Assistant/Documentation Specialist (1994 - 1997)

Wrote customer-focused test procedures for calibrating sensitive testing equipment

Wrote product inspection tests for inclusion in the customer user manuals

Assisted engineers by adding rework to PC boards, updating schematics (ORCAD),

proofreading documentation, and writing and implementing ECOs

Maintained the engineering technical library and the parts libraries for the schematic

capture program (ORCAD)

Supported manufacturing documentation control group by performing such tasks as

filling in as administrator of the ECO board, filling documentation requests, verifying

ECOs, and distributing documentation packages

Production Technician (1988 - 1994)

Conducted troubleshooting and repair of high-speed system hardware and printed

circuit boards to the component level and prepared various documentation including

procedures and system status information

Calibrated and tested high speed printed circuit boards and systems

Reworked printed circuit boards to engineering specifications

Performed mechanical assembly of chassis and connecting cables

DEGREES AND CERTIFICATES

University of Massachusetts: Lowell, Continuing Education

o Multimedia Applications certificate program, currently enrolled

o Web Design and Development Certificate

o Technical Writing Certificate

University of Lowell, College of Engineering

o Bachelor of Science, Electrical Engineering - Elected studies included Technical

Writing and Professional Writing

Middlesex Community College Continuing Education - Courses: Electrical/Electronic

Drafting, Electrical/Electronic Components, and Mechanical Drafting

Concord-Carlisle Regional High School, Honor Roll Graduate

TECHNICAL SKILLS

Shelly is adept at learning tools and comes up to speed quickly.

Proficient: Microsoft Office (Microsoft Word, PowerPoint, and Excel), Adobe FrameMaker,

Adobe Acrobat, Adobe Photoshop, Paint Shop Pro, RoboHelp, HTML (hand-coding and

WYSIWYG editors), web browsers, Microsoft Windows

Knowledgeable: Adobe Illustrator, Sound Forge, Macromedia Flash, Macromedia Director,

schematic capture software, MRP systems, Visio, Apple computers

Contact this candidate