Lawrence Najjar
Austin, TX
abpcfj@r.postjobfree.com
http://www.lawrence-najjar.com/new-index.html
Objective
Position designing easy-to-use user interfaces for challenging software applications
Experience
8/11 Present: Informatica, Principal User Experience Designer, Austin
Design user interfaces for complex data integration applications.
5/05 06/11: TandemSeven, Principal User Experience Architect, Austin
Interviewed stakeholders, identified users and their needs, created interaction
designs for complex Web-based applications, performed usability evaluations, and
wrote user interface design specifications. Clients included 1-800-Flowers, Abbott
Pharmaceuticals, Campbell Soup Company, Career Education Corporation, Chubb,
Citigroup, Experian, Girl Scouts of the USA, Grainger, and Orbitz. For Career
Education Corporation, also wrote interaction design guidelines for online student
portal.
Received Nielsen Norman Group "2008 Intranet Design Award" for design of
Campbell Soup Company employee intranet.
3/03 4/05: BMC Software, Senior Interaction Designer, Austin
Gathered requirements, identified users, performed task analyses, iteratively
designed user interfaces, created demonstration prototype, led client design
reviews, and wrote user interface design specifications for enterprise database
management and business services management applications.
Wrote Java application accessibility user interface style guide.
12/01 3/03: GTRI, Human Factors Engineer, Atlanta
For commercially available multi-function print/scan/copy/fax product, performed
needs assessment, developed design checklist, and performed accessibility
evaluations with representative users. Designed improved user interface concept for
users with disabilities.
As freelancer, performed usability heuristic evaluations of Worldspan travel
reservation Web sites.
6/00 10/01: Viant, Information Architect, Atlanta
Working on multidisciplinary teams, wrote proposals, estimated work scope,
identified user and client needs, and made project proposal presentations to clients.
Created use cases, organized information, designed navigational structures, created
task flows, and developed interactive HTML mockups. Clients included Fast
Forward consumer electronics, Fleet Bank, and NASCAR.
Led iterative user interface design reviews. Created user interface design templates
for proposed company standards. Performed usability expert reviews.
8/98 6/00: iXL, Senior Information Architect, Atlanta
With teams, designed user interaction for Home Depot online store, America Online
corporate information site, Delta Air Lines internal agent reservation system,
Thomson Financial corporate site, and GE Power Systems order status extranet.
Estimated work scope, wrote proposals, analyzed user needs, wrote functional
requirements, organized site information, created interactive HTML prototypes,
performed heuristic evaluations, led client design reviews, and wrote user interface
design specifications.
6/93 8/98: GTRI, Research Assistant, Atlanta
Researched user needs, then designed and evaluated innovative software and
hardware user interfaces for network-enabled mobile wearable computers.
Designed, created, and maintained Web sites for department and international
conference.
5/84 6/93: IBM Corp., Human Factors Engineer, Atlanta and Rockville, MD
Performed contextual observations and user interviews, then designed software and
hardware user interfaces for US air traffic control system. Designs included digital
flight strips, customized keyboard, workstation ergonomics, and audio alerts.
Planned and conducted dozens of usability tests on commercial software
applications and product set-up instructions.
2/83 5/84: Systems Research Laboratories, Human Factors Engineer, Hanover, MD
Worked with client and representative users to design user interface for complex
audio control panel and advanced word processing and audio transcription system
for US government agency.
Education
Degrees in Engineering Psychology, Georgia Institute of Technology