Customer Service High School

Christy Wong

** ******* **** ***** ***. *** Kitchener, Ontario N2E 3L1

Phone: 416-***-**** E-Mail: abp14c@r.postjobfree.com

Qualifications

Hard Working

Has the ability to work under pressure

Customer Service oriented

Able to handle and solve situations

Fluent in Spanish and English languages

Currently enrolled in French 309

Experience

Tim Hortons Waterloo, Ontario 2007 – 2011

Carried out tasks such as restocking the store

Responsible for completing opening and closing duties (such as cleaning, mopping, sweeping) -

Cash handling experience

Interactive with customers while taking orders Ability to work under pressure, taking and making orders for customers in a timely manner

Volunteer Experience

Manitou Animal Hospital Kitchener, Ontario 2009 - 2010 Co-op placement

Made sure equipment was sterilized

Carried out tasks such as cleaning the rooms and doing laundry

Stocking food and medicine orders

Restraining animals when needed

October Fest Kitchener, Ontario 2006

Operated Coat Check – interacting with guests, ensuring their personal belongings were safe Responsible for setting up and taking down/cleaning up equipment

Operation Christmas Child Kitchener, Ontario 2006

Prepared shoe boxes filled with goods for children in Africa

Education

2011-Present Seneca College

Markham, Ontario

Travel and Tourism (Flight Services) Current

2006-2010 St. Mary’s High School

Kitchener, Ontario

Biology Grade 11

Health Care Grade11 and Grade 12

Earned a Ontario Secondary School Diploma (OSSD)

1996-2006 Our Lady of Grace Catholic School

Kitchener, Ontario

Office helper

Graduated 2006

Certifications

RBC Insurance Certified September 2011

Smart Serve Certified October 2012

Self-Defense Certified October 2012

First Aid & CPR Level C Certified October 2012

TICO Certified (Pending)

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