Technician Support Service Desktop Certified .Net

Location:

Minneapolis, MN

Posted:

January 04, 2013

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Resume:

Microsoft Certified Desktop Support Technician (Maple Grove)

Date: 2013-01-01, 3:22AM abp03o@r.postjobfree.com

MICHAEL LINDGREN

Maple Grove, MN 55447 612-***-**** abp03o@r.postjobfree.com

Desktop Support / Help Desk Technician

EDUCATION

2009-2010 PcPro Schools Microsoft IT Academy, Minnetonka, MN 4.0 GPA

Microsoft Certified Desktop Support Technician Microsoft Certified Systems Administrator

PROFESSIONAL CERTIFICATIONS

Microsoft Certifications: MCP, MCDST, MCSA

Microsoft E-Learning Certifications: Excel 2003/07/10 Beginner & Advanced, Internet Explorer 6/7/8 Advanced, OneNote 2003/07/10 Beginner & Advanced, Outlook 2007/10 Beginner & Advanced, PowerPoint 2003/07/10 Beginner & Advanced, Word 2003/07/10 Beginner & Advanced

TECHNICAL PROFICIENCIES

Hardware: Desktop/Laptop Computers, Network Printers, Flat Screen Monitors, Wireless Routers, Switches, and Mobile Devices (I-Pads, I-Phones, Android/Windows Smartphones)

Operating Systems: Apple IOS 5/6, Windows NT/95/98/ME/2000/XP/Vista/7, and Windows Server 2003/2008

Software: Microsoft Office Suites 2003/07/10, Remedy, SCCM, Crystal Reports, Cisco VPN Client, Microsoft Deployment Tool, Microsoft Remote Assistance/Remote Desktop, Microsoft Communicator, Juniper SSL VPN, Symantec, Norton, McAfee, Bitlocker, Direct Access, Bomgar, Dameware, and Citrix

PROFESSIONAL EXPERIENCE

08/2012 - 11/2012 General Mills, Golden Valley, Minnesota USA Desktop Support Technician

03/2012 - 07/2012 Capetec, Maple Grove, Minnesota USA Desktop Support Technician

08/2011 - 01/2012 Connexions, Eden Prairie, Minnesota USA Computer Support Technician

03/2011 - 08/2011 Lender Processing Service, Mpls, Minnesota USA Helpdesk Support Technician

08/2010 - 02/2011 Toro Corporation, Bloomington, Minnesota USA Helpdesk Support Technician

07/2007 - 07/2009 Northland Systems, Plymouth, Minnesota USA Computer Support Technician

08/1998 - 07/2007 Gemini Digital, Minnetonka, Minnesota USA Desktop Support Technician

MILITARY SERVICE

1992 - 1994 U.S. Navy VAW-116, NAS Miramar, San Diego, CA Aviation Electricians Mate

AWARDS AND ACHIEVEMENTS

Meritoriously promoted in Rank and Grade for performing in the top 5% of my peers

Scored 970 out of 1000 on Microsoft Certified Desktop Support Technician exam

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