Customer Service Medical Assistant

Kristina Amspaugh

Email: abov9k@r.postjobfree.com

Address:

City: Thornville

State: OH

Zip: 43076

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Medical Assistant with experience as well in Management who has strong organization skills and is very detail oriented.

Educational Background:

High School Dipolma from Northshore Career College, Hammond LA 1/2001 to 10/2003 (Medical Assisting)

Job History / Details:

Professional Summary

Experienced Medical Assistant with experience as well in Management who has strong organization skills and is very detail oriented.

Core Qualifications

excel in blood collection

EMR

ECG

clinical skills

immunizations/injections

billing

excellent customer service skills

prior authorization

pre cert

management in retail

management in healthcare

excellent vendor relations skills

asset protection experience

Experience

July 2009 to Current

OSU Medical Center Columbus, Oh

Medical Assistant

Worked directly with physicians to achieve the best patient care obtainable. Provided onsite training in various skill environments to ensure proper usage of machines,and equipment. Ensured all referrals, prior auths and pre certs are done in a timely manner.

June 2008 to July 2009

Arborview Family Medicine Lancaster, Oh

Medical Assistant

Developed new process for employee evaluation which resulted in marked performance improvements. PRovided assistance to numerous physicians and had excellent pt care/customer service skills. Worked directly with physicians, patients, insurance companies to achieve the best pt care available.

January 2004 to June 2006

Fairfield Medical Center Lancaster, Oh

Medical Assistant

Assisted physicians with patient care by triaging and providing great customer service to patients. Performed basic clinical skills in office while training other employees on updates and annual reviews. Obtained prior auths and pre certs from insurance companies. Scheduled patients for procedures and follow up appointments as well as referrals to specialists.

October 2000 to February 2006

Dollar General Lancaster, Oh

Dollar General

Achieved a reduced shrink score of 3.5 percentage from 18.4 percentage by reducing risks in the store both internally and externally. Provided excellent customer service to everyone I encountered. Handled vendor relations on a daily basis. Supervised and scheduled a variety of employees in numerous stores. Increased sales by 50 percentage over two-year period.Provided onsite training for new managers. Implemented trials and special events before other stores could put them to use. Worked directly with District Managers, Regional managers, CEO of company to achieve and end result of increased sales, decreased shrink.

November 1999 to October 2000

Mt Ida Retirement Center Mt Ida, Ark

Facility Manager

Worked directly with resident families and liaisons to obtain the best living conditions by meeting their needs daily. Worked with individuals on both a local and governmental level. Effectively controlled the release of proprietary and confidential information for general client lists.

Performed initial client assessment and analysis to begin intake process. I verified insurance coverage and handled all of the billing for both Medicare and Medicaid. Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Education

2003 Northshore Career College Hammond, La

Associate of Applied Science Medical Assisting

Related coursework: Phlebotomy, medical Terminology, Medical Billing, NCC Deans List, Fall 2002 - Spring 2003. GPA 3.75 Obtained enough credits to receive my Associates Degree in a 7 month time frame as opposed to a 2 year course.

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